Faith Agraam

Bachelor of Arts in English Language Studies graduate with 1.5 years of experience in customer service, cash handling, and client support. Proven ability to manage transactions accurately, address customer concerns effectively, and maintain a high standard of service in fast-paced environments. Bringing strong communication, attention to detail, and problem-solving skills to a Customer Service Associate or Bank Teller position.

Business Client Relation Associate - Cebuana Lhuillier Pawncare Services

(2023-05 - 2024-10)

• Assisted clients with inquiries and service-related concerns in a timely and professional manner.
• Processed cash transactions accurately and performed daily cash balancing.
• Handled payment transactions and maintained accurate financial records.
• Ensured proper documentation and record management to support daily operations.
• Built positive relationships with clients by providing excellent customer service and resolving concerns effectively.

Bachelor of Arts - English Language Studies - Quirino State University (2018 - 2022)