Freelance Virtual Assistant (Sales and Operations) at Mobility EXP (2025-11 – Present)
- Manage customer inquiries via email or phone, ensuring timely and professional responses.
- Facilitate and fulfill orders processing, draft quotations, and coordination with suppliers and NDIS support agencies.
- Update and maintain product listings on Shopify.
- Chase leads and abandoned checkouts to drive sales and customer engagement.
- Reconcile Shopify invoices on Xero for accounting verification.
Business Development Representative at Internet Brands / Thomson Reuters Corp. Pte Ltd. (2023-10 – 2025-03)
- Called marketing leads, data base generated lists provided by Marketing, and referrals to nurture and create pipeline sales opportunities for our suite of solutions across all segments.
- Secured sales appointments through calling, emailing, social media outreach and other lead generation activities.
- Qualified and follow up inbound and outbound leads coming from different sources.
- Managed the lead pipeline and workload through the effective use of CRMs, telephony, and other supporting technology.
- Performed activities in support of marketing campaigns and events to support the organizations' strategic objectives.
Sales and Marketing Assistant at Instalimb Solutions Philippines, Inc. (2022-04 – 2023-02)
- Acted as ZOHO CRM and Expense administrator
- Executed online and internet advertising and KPI management
- Prepared reports based on ZOHO data analysis and communicate the insights of these reports to the broader business
- Conducted market research
- Reviewed and replied to customer's inquiries on a daily basis and connecting customers inquiries to Sales Executives
Sales Executive/Client Relationship Officer at Cartets Car Sales (2011-11 – 2021-12)
- In charge of sales and marketing activities of various kinds of automotive vehicles.
- Facilitated and helped buyers in applying for vehicle financing
- Inspected and assessed quality of the second-hand cars for sale.
- Advertised vehicles in different advertising platforms like Facebook, Carousell, Lamudi and etc.
- Provided after-sales services like Motor Vehicle Insurance and Motor Vehicle Registration and Renewal.
