Felicidad Dalas

A dedicated and hardworking Hospitality Management graduate with hands-on experience in food service, customer service, and agricultural work abroad. Trained in Food and Beverage Services by TESDA, with proven ability to work efficiently in fast-paced environments, maintain service quality, and adapt to diverse work settings. Reliable, disciplined, and committed to delivering excellent service.

Farmer - Okamoto Akihiko - Oita, Japan - Oita, Japan

(2022-01 - 2023-12)

Crop: Onion Leeks

• Performed planting, harvesting, and crop maintenance tasks
• Followed proper agricultural procedures to ensure product quality
• Demonstrated discipline, endurance, and strong work ethic while working abroad

Service Crew - Frankies New York Buffalo Wings

(2016-01 - 2020-12)

• Provided quality customer service and attended to guests' needs
• Took food orders accurately and ensured timely service
• Maintained cleanliness of dining and service areas

Kitchen Service Crew - Jollibee (Mangtarem, Pangasinan) - Mangtarem, Pangasinan

(2016-01 - 2016-06)

• Assisted in food preparation and kitchen operations in a fast-paced environment
• Maintained cleanliness and sanitation standards in compliance with company policies
• Supported team members to ensure efficient service during peak hours

Bachelor of Science - Hospitality Management - Pangasinan State University (2011-01 - 2015-12)

High School Diploma - Mangtarem National High School (2007-01 - 2011-12)