Ferry Shell

As an aspiring hospitality professional, I am committed to delivering exceptional case management and client advocacy, with a focus on helping individuals achieve their goals and meet their specific needs. I am a dependable and highly organized candidate, skilled at managing multiple priorities effectively while maintaining a positive, goal-oriented attitude. I'm always ready to take initiative and take on additional responsibilities to ensure team success.

Student Intern - Food and Beverage Department - MANDARIN BAY RESORT AND SPA - Boracay, Malay, Aklan

(2026-01 - 2026-04)

• Managed the complete guest service cycle, from professional greetings and strategic seating to accurate menu consultation and order taking.
• Optimized dining room flow and table turnover by anticipating guest needs and managing service timing during peak shifts.
• Maintained buffet floor standards by executing rapid clearing, high-volume beverage service, and proactive station replenishment.
• Delivered attentive, high-standard service that consistently exceeded customer satisfaction targets and brand expectations.

Student Intern – Housekeeping Department - DAYS HOTEL BY WYNDHAM ILOILO - Cor. Gen. Luna, Bonifacio Drive, Iloilo City

(2024-06 - 2024-06)

• Assisted in room service operations, including cleaning and preparing guest rooms by changing linens, making beds, sanitizing surfaces, and replenishing amenities.
• Maintained the cleanliness, order, and sanitation of the lobby, hallway, public restroom, and spa to ensure a safe and pleasant environment.
• Managed the end-to-end laundry cycle, ensuring the hygiene and organization of hotel linens to support seamless daily operations.

Caterer / Service Crew - BC's Resort - San Enrique, Iloilo

• Facilitated full-scale catering and private events, overseeing setup and personalized guest service from arrival to departure.
• Monitored food quality during replenishment, ensuring all new items met texture, garnish, and temperature standards before reaching the floor.
• Assisted in the preparation and packing of food packs, ensuring proper portioning, cleanliness, and timely delivery.

BACHELOR OF SCIENCE - HOSPITALITY MANAGEMENT - Iloilo State University of Fisheries Science and Technology-San Enrique Campus (2025 - 2026)