Fhaye Contreras

Dedicated and results-oriented professional with a proven track record in office administration and exemplary communication skills. With 4 years of experience in various administrative roles, I have honed my ability to streamline office operations, manage multiple tasks efficiently, and provide outstanding customer service. My commitment to delivering excellence in every interaction drives my passion for enhancing organizational efficiency and customer satisfaction

TREATMENT COORDINATOR - Children's Dental World - 1426 McPhillips Street Winnipeg Manitoba R2V 3C5

(2024-04)

• Checking in patients, doing pre and post operative instructions with parents.
• Entering treatment codes, communicating with insurances and sending claim forms.
• Doing all clerical task such as; scanning patients charts / referrals, answering phone calls, managing schedule

DENTAL RECEPTIONIST / ADMISTRATOR - Ariu Dental Centre - 1400 Main Street Winnipeg Manitoba R2W 4S4

(2022-10 - 2024-04)

• Tasked to answer and make bookings for patients.
• Arranging and managing everyday schedule.
• Communicating with insurances for patients coverage, breakdown and payments.
• Computing hours for payroll cutoffs.
• Keeping all the necessary office file are organized and in order.

INTERVIEWER - Leger Marketing Inc - 360 Main Street Suite 2710, Winnipeg Manitoba R3C 3Z3

(2023-10 - 2024-08)

• Conducting surveys on wide variety of topics.
• Active listening and taking notes to respondents opinions and insights.
• Providing exceptional customer service by communicating in a polite manner, understanding their needs and showing empathy to their concern
• Ensuring all the personal informations are protected and confidential.

Certificate - Health Care Aid Course - Robertson College (2024 - 2025)

Diploma - High School - Adult Education Centre (2023 - 2024)

High School - Diploma - PATTS College of Aeronautics (2018 - 2021)

Bachelor of Science - Air Transportation - PATTS College of Aeronautics (2018 - 2021)

Senior High School - Diploma - Bauan Colleges Inc. (2016 - 2018)