Fidelisa Lauron

Computer Engineering graduate from Universidad de Dagupan (July 2026) with hands-on experience in embedded systems, Arduino development, PCB design, and software development. Completed an IT internship focused on network support and inventory systems, complemented by two years of professional work experience in customer service and sales. Certified in BOSH, COSH, and LCM, with strong problem-solving, communication, and teamwork skills.

Eager to contribute technical expertise and continuously learn in an entry-level engineering or IT role.

Retail Sales Representative - Great Hands Service Cooperative

(2021-10 - 2023-08)

• Delivered customer support, achieved consistent sales targets, and managed inventory tracking and stock replenishment.
• Resolved customer concerns through effective communication and maintained accurate sales and inventory records.

IT Intern - ECOMP-SERVE SOLUTION

(2018-05 - 2018-06)

• Diagnosed and resolved network connectivity issues, installed and configured computer systems, and performed preventive maintenance to ensure system reliability.
• Managed IT asset inventory by documenting, tracking, and organizing hardware and software resources.

BS Computer Engineering - Computer Engineering - Universidad de Dagupan (2026-07)