Fiona Bay

Detail-oriented and highly organized marketing graduate with strong communication, administrative, and digital marketing skills. Experienced in managing schedules, handling customer communication, creating social media content, and supporting business operations remotely. Fast learner with excellent multitasking abilities, eager to help businesses improve productivity.

Customer Relations Intern - TOYOTA SILANG CAVITE, INC. - Silang, Cavite

(2025-01)

• Assisted customers with inquiries, concerns, and service-related concerns.
• Maintained professional communication through phone, email, and in-person interactions.
• Organized customer records, reports, and documentation.
• Supported the customer relations team with administrative tasks.
• Helped improve customer satisfaction by providing timely and accurate assistance.
• Coordinated with different departments to resolve customer concerns efficiently.

Bachelor of Science in Business Administration - Marketing Management - Jesus Reigns Christian College (2021-01 - 2025-12)

Senior High School - Humanities and Social Science - Talon National High School (2017-01 - 2020-12)

Junior High School - T.S Cruz High School (2015-01 - 2016-12)

Junior High School - Talon National High School (2017-01 - 2022-12)