Frances Jane

Committed to ensuring accurate claims evaluation, compliance with insurance policies, and excellent client support.

Data Annotator - AI Workwave

(2021-01 - 2025-12)

• Annotated and labeled text, image, or audio data to support AI and machine learning model training
• Identified errors, inconsistencies, and language issues within datasets

Retail Customer Service Associate (Voice Account) - Amazon

(2025-01 - 2026-12)

• Assisted customers with orders, billing, returns, and product inquiries
• Identified errors, inconsistencies, and language issues within datasets
• Processed account updates, refunds, and order tracking requests

Bachelor of Science - Industrial Engineering - University of Cebu LM (2024-01 - 2025-12)