Franchess Narido

Assisted ABA and occupational therapists in implementing individualized intervention programs for children with autism. Provided one-on-one assistance to children with special needs, promoting positive behavior and learning participation.

Psychology Intern - Independent Living Learning Center - Cebu City, Philippines

(2026-01 - 2026-03)

• Assisted ABA and occupational therapists in implementing individualized intervention programs for children with autism.
• Provided one-on-one assistance to children with special needs, promoting positive behavior and learning participation.

Advisor I, Customer Service - Concentrix CVG Philippines, Inc. - Cebu City, Philippines

(2025-08 - 2026-02)

• Handled high-volume inbound calls addressing billing inquiries and technical concerns.
• Performed hard selling of products and services during customer interactions to meet sales targets.
• Utilized CRM systems to document customer concerns, resolutions, and account updates.

English as Second Language Tutor - Bibo Global Opportunity, Inc. - Remote

(2025-01 - 2025-08)

• Delivered structured English lessons focusing on communication and practical language use.
• Assessed student progress and adjusted teaching strategies based on individual needs.
• Utilized online teaching platforms and digital materials to support learning.

English as Second Language Tutor - RareJob Philippines, Inc. - Remote

(2021-12 - 2025-12)

• Conducted one-on-one online English lessons for international students (beginner to intermediate levels).
• Provided corrective feedback to enhance pronunciation and fluency.
• Used interactive teaching methods and digital tools to maintain engagement and participation.

Bachelor of Science - Psychology - Southwestern University PHINMA (2022 - 2026)

Science, Technology, Engineering, and Mathematics (STEM) - STI College Ormoc (2020 - 2022)