Fred H

Detail-oriented professional with experience in operations, customer service, and accounting. Skilled in administrative and back-office support, with strong organizational and problem-solving abilities. Proven team player with leadership experience across various campaigns and projects.

Accounting Representative at Jitasa Group (2025-09 – Present)

• Track financial transactions and handle accounts payable, accounts receivable, and bank reconciliations.
• Assist in preparing financial reports for nonprofit clients, including tracking donations and grants.

Account Resolution Representative at Wells Fargo Philippines (2024-03 – 2025-08)

• Handled inbound and outbound calls to determine reasons for account delinquency.
• Negotiated payment options to help customers resolve outstanding balances.

Administrative Assistant (Internship) at ReadyMaid Cleaning Services (2025-01 – 2025-05)

• Prepare and send invoices/receipts to clients, track payments, and keep financial database updated daily.
• Handle and manage social media marketing.

Team Supervisor at Support Services Group (2020-09 – 2024-01)

• Supervise and provide assistance to the team.
• Accurately updates all necessary staffing and performance-based reports.

Online Proctor (CSR) at Support Services Group (2019-04 – 2020-09)

• Assist test takers by handling exam start-up, and submission while providing excellent customer service.
• Ensure validity of the test taker identity through the authentication process.

BSBA in Financial Management – City University of Pasay (2022 – 2025)

BS in Accountancy – Technological Institute of the Philippines (2018 – 2019)

SHS in Accountancy, Business and Management – AMA Computer College Makati (2018)