Gazel Labudahon

Seeking a challenging opportunity where I will be able to utilize my strong organization skills, educational background, and ability to work well with people, which will allow me to grow personally and professionally.

Medical Representative - Alkem Laboratories Corp.

(2024-01)

• Establish and maintain relationships with key healthcare professionals, including doctors, nurses, and pharmacists.
• Present our range of medical products and services to healthcare professionals, providing them with detailed information on the benefits and usage.
• Organize and conduct product presentations, trainings, and workshops for healthcare professionals.
• Provide accurate and timely feedback to management on customer satisfaction, market conditions, and product performance.

Front Desk Personnel - Wesha Spa

(2012-04 - 2012-09)

• Accurately book, change and cancel spa appointments.
• Acknowledge and greet everyone who enters and leaves the spa.
• Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
• Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
• Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
• Answer the phone promptly and use the guest's name throughout the phone conversation; operate phone system accurately and efficiently.
• Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

Usher/Porter - SM Cinema Fairview

(2010-07 - 2010-12)

• Welcoming guests in a polite and friendly manner.
• Checking and scanning tickets and directing guests to their seats.
• Distributing programs, brochures, and other materials.
• Informing guests about the location of the restrooms, refreshments, and exits.
• Tending to guests' comfort and assisting them with any questions or problems.
• Assisting patrons with disabilities or other impairments, as needed.
• Monitoring the guests' activity to ensure the safety of the event.
• Enforcing event rules and relevant health and safety regulations.

Customer Lounge Attendant - Trinoma Mall

(2007-10 - 2008-03)

• Take orders and prepare food and beverage for guests.
• Ensure that all service items used are clean and in good condition.
• Ensure all areas of the Lounge are clean and tidy.
• Assist the Client Services team in serving our VIP clientele.
• Portray a strong positive professional image at all times.

Secretary - Grand Boulevard Hotel

(2006-05 - 2006-10)

• Answering calls, taking messages and handling correspondence.
• Maintaining diaries and arranging appointments.
• Typing, preparing and collating reports.
• Filing.
• Organizing and servicing meetings (producing agendas and taking minutes).
• Managing databases.
• Prioritizing workloads.
• Implementing new procedures and administrative systems.
• Liaising with relevant organizations and clients.
• Coordinating mail-shots and similar publicity tasks.
• Logging or processing bills or expenses.
• Acting as a receptionist and/or meeting and greeting clients.

Counter/Soda Tender - Jollibee Novaliches Plaza Mall

(2003-06 - 2003-10)

• Greeting customers as they arrive and making them feel welcome.
• Serving food to diners from a counter or, if seated, taking their orders.
• Communicating food and drink orders to the kitchen staff.
• Assembling and packaging takeaway orders.
• Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean.
• Replenishing food supplies when required.
• Presenting customers with the bill and processing payments.
• Complying with company policies.

Bachelor of Science - Hotel and Restaurant Management - St.

Clare

College of Caloocan (2010 - 2010)

Bachelor of Secondary Education - BSED - St.

Clare

College of Caloocan (2003 - 2004)

Certificate - Fashion Technology - Quezon City Polytechnic University (2002-06 - 2002-10)

Secondary Education - Camarin High School (1999 - 2002)

Primary Education - Camarin Elementary School (1993 - 1998)