Gecel May S

Customer Service and Virtual Assistant Specialist with 8 years of experience. Skilled in lead generation, cold calling, and digital marketing. Known for a strong work ethic, creative problem-solving, and helping businesses grow.

Virtual Assistant / Financial Outreach Specialist - Nexus Finance

(2026-03 - 2026-08)

• Conducted outbound cold calls to business owners to offer working capital, MCAs, and lines of credit.
• Managed financial operations and client onboarding to streamline funding approvals.

Virtual Assistant / Digital Marketing Specialist - Adapts Media

(2025-11 - 2026-05)

• Managed multi-channel online ad campaigns to scale brand presence across 20+ countries.
• Analyzed ad performance data to optimize campaign ROI and boost sales growth.

Virtual Assistant / Account Manager - Ventara Services

(2025-11 - 2026-05)

• Handled client accounts, providing business setup solutions and creating lead-gen marketing campaigns.
• Managed back-office administrative tasks and client correspondence to ensure seamless service.

Lead Generation Specialist - GFLEADS

(2025-02 - 2025-10)

• Prospected and qualified leads for home inspection services, securing legitimate appointments.

Healthcare Customer Service Representative - 3JS (OHD) One Health Direct

(2021-10 - 2024-04)

• Managed high-volume calls, back-office faxes, emails, and medical equipment distribution.

Customer Service Representative - Teleperformance Davao

(2018-10 - 2021-08)

• Handled patient insurance eligibility, claims, and benefits to optimize healthcare coverage options.

Bachelor of Science - Criminology - Davao Central College (2008 - 2012)