Medical Technologist - DALGMC - Angeles City, Pampanga
(2013-10 - 2015-01)
- Performed laboratory tests and procedures accurately, efficiently, and according to established protocols.
- Reported test results accurately in accordance with established standards.
- Determined normal and abnormal components by conducting chemical analyses of blood, urine, and spinal fluids.
Chief Medical Technologist - Bacani Medical Clinic - Angeles City, Pampanga
(2015-04 - 2019-12)
- Assisted in developing policies and procedures related to the safe handling of hazardous materials within a lab setting.
- Monitored instrument calibration schedules to ensure optimal performance throughout their lifespan.
- Optimized workflow processes within the lab by implementing best practices for efficiency.
- Performed daily maintenance activities to ensure smooth functioning of laboratory instruments.
Medical Coder - Lexicode Healthcare Inc. - Angeles City
(2019-01 - 2020-01)
- Used ICD-10-CM and CPT coding to complete records.
- Reviewed medical records to assign codes according to classification systems.
- Analyzed medical documents to ensure accuracy of codes, modifiers, and units.
- Maintained a working knowledge of current ICD-10-CM and PCS guidelines and CPT code sets.
Customer Representative - Legato Health Technologies - Taguig, Metro Manila
(2020-02 - 2021-01)
- Demonstrated strong interpersonal skills while interacting with customers, colleagues, and management.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Read from scripts to promote uniformity and consistency in communications.
- Assisted customers with insurance bill payments and checking their insurance eligibility.
Medical Biller - Conifer Global Solutions - Taguig, Metro Manila
(2021-10 - 2023-12)
- Posted payments to electronic medical record systems upon receipt of payment for claims.
- Reviewed and evaluated unpaid claims to determine causes of delay or denial and took appropriate action.
- Processed medical bills and insurance claims accurately, ensuring compliance with HIPAA regulations.
- Prepared and reviewed claims for submission, resolving upfront claim edits and errors.
Clinical Scheduler - Connext Global Solutions - Angeles City, Pampanga
(2024-04 - 2026-06)
- Provided excellent customer service by ensuring all scheduled appointments were confirmed in accordance with clinic protocol.
- Maintained up-to-date records of all clinical activities including patient appointment information, cancellations, and rescheduling requests.
- Managed incoming calls from patients seeking assistance with medical appointments or other matters.
- Assisted patients in navigating the scheduling process, providing timely responses to inquiries and resolving conflicts or issues.
- Scheduled new and return appointments in electronic systems.
