Gene Bejar

Friendly and solution-oriented, determined person who always do my best to achieve my goals and willing to learn new things for improvement.

SALES CLERK at SM MARIKINA (2011-11 – 2012-04)

• Greeted shoppers, addressed inquiries, and resolved complaints to ensure high customer retention.

PRODUCTION OPERATOR at CEBU MITSUMI INC. (2014-09 – 2015-09)

• Inspect finished products using precision tools to ensure they meet specifications.
• Trained as Line leader

PRODUCTION OPERATOR at TOYOFLEX CEBU CORPORATION (2018-01 – 2019-06)

• Operated high-speed assembly machinery, consistently maintaining a 98% efficiency rating across shifts.

SOLDERING OPERATOR at KNOWLES INC., UNDER GRUPPO EMS CORP AGENCY (2021-07 – 2022-04)

• Perform precision hand soldering of through-hole and Surface Mount Technology (SMT) components onto Printed Circuit Boards (PCBs).

CUSTOMER SERVICE REPRESENTATIVE at TELEPERFORMANCE PHILIPPINES (2022-09 – 2023-01)

• Listen to customer complaints, identify the root cause, and provide effective solutions or process refunds/returns.

CHAT SUPPORT REPRESENTATIVE at VALIANT BUSINESS CORP. (2023-12 – Present)

• Respond instantly to customer messages, ensuring clear, polite, and grammatically correct written interactions.

Elementary Education – Zamora Elementary School (2000 – 2005)

Secondary Education – The Sisters of Mary School (2005 – 2008)

Bachelor Of Elementary Education in Elementary Education – Misamis University (2009 – 2011)

Computer Science – St.Peter Ville Technical Training Center (2011 – 2011)

Contact Center Services – Call Center Academy TESDA (2023-08 – 2023-10)