Genelyn Galo

Detail-oriented professional with 4+ years in records management, data entry, transaction processing, and customer relations in financial and retail operations. Proficient in MS office, POS system and daily reporting. Seeking a position to leverage strong accuracy, organization, and reliability to support office efficiency and compliance.

Seasonal Cashier - Abacus Books and Cards Corp, NBS SM Ormoc - NBS SM Ormoc

(2026-03 - 2026-06)

• Operated POS system to scan merchandise, calculate totals, and process payments via cash, credit/debit cards, checks, and other methods with attention to accuracy and speed.
• Provided efficient customer service by addressing inquiries, resolving concerns, and ensuring a smooth checkout experience for high-volume foot traffic.

Teller - Mlhuillier Financial Services

(2023-03 - 2026-01)

• Processed daily transactions including deposits, remittances, bills payments, and appraised jewelry while maintaining 99% accuracy in cash handling and record keeping.
• Prepared and reconciled daily transaction reports against system records, managed cash drawers through count-in/ count-out procedures, and resolved discrepancies at shift end.
• Verified customers identities and documents to ensure compliance with BSP regulations and internal policies.
• Handled foreign currency exchange for USD, JPY, Euro, and GBP and facilitated deposits of PHP and other currencies into bank accounts.
• Supported the Branch Manager in achieving monthly targets through accurate transaction processing and strong customer service.

Cashier - Jajavi Lending Corporation

(2019-03 - 2022-06)

• Managed daily cash operations by counting and balancing cash drawers at the start and end of each shift, then reporting any discrepancies immediately.
• Recorded loan transactions and updated customer payment records to maintain accurate ledgers.
• Generated cash to bank and ensured all financial documentation was complete and comliant with company procedures.

Bachelor of Secondary Education - English - Palompon Institute of Technology (2012 - 2017)

Kananga National High School (2007 - 2011)

Montealegre Elementary School (2001 - 2007)