Gerard Punnoose
F&B Professional - Bartender / Service Crew
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About
Motivated and service-oriented F&B professional with over 2 years of experience in fast-paced hospitality environments, including airport and hotel settings. Skilled in barista work, bartending, and table service, with a strong focus on delivering high-quality customer experiences. Proven ability to multitask, maintain service standards, and support daily operations efficiently. A team player with strong communication skills, attention to detail, and a passion for the hospitality industry.
Experience
Bartender / Service Crew at Heineken World Bar T1 / Mango Tree (2025-04 – Present)
- Managed daily bar operations and drink preparation
- Maintained smooth service flow during peak hours
- Ensured cleanliness and bar standards
- Delivered consistent customer service
Service Crew at Heineken World Bar T2 (2025-01 – 2025-04)
- Assisted in beverage preparation and service
- Supported team in fast-paced environment
Service Crew / Barista / Bartender at Jones The Grocer (Changi Airport T2) (2024-01 – 2024-12)
- Prepared coffee, beverages, and simple cocktails
- Handled orders, payments, and customer service
- Worked across multiple stations during peak hours
- Maintained hygiene and cleanliness standards
In-Room Dining Server at The Westin Singapore (2023-10 – 2023-12)
- Delivered food and beverages to guest rooms
- Ensured order accuracy and presentation
- Responded to guest requests professionally
Education
GCE "N" & "O" LEVELS – Manjusri Secondary School (2019 – 2023)
PSLE – Balestier Hill Primary School (2016 – 2018)
