Gerome Rivera
Kohl's Online Shopping Account
Talent
Paranaque, Metro ManilaMember since July 16, 2026
Computer LiterateMS Office ApplicationsWindows Operating SystemTurbo CC++Visual BasicMacromedia FlashHTML
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Computer LiterateMS Office ApplicationsWindows Operating SystemTurbo CC++
About
Online shopping Account (Taking Order Tracking Package)
Experience
Kohl's Online Shopping Account - PCCWTeleservices
(2015-09 - 2015-12)
- Online shopping Account (Taking Order Tracking Package)
Technical Support Representative - Ibex Global - Ortigas, Manila
(2016-01 - 2016-10)
- Troubleshooting
- Creating Ticket
Customer Service Representative - 24/7ai - Ortigas, Manila
(2019-07 - 2020-01)
- Online Shoping Account, Taking Order, Tracking Package
Customer Service Executive - EXL - MOA
(2021-11 - 2022-03)
- Logistics
- Scheduling Delivery Pick Freight- Droping Frieght
- Tracking Delivery
- Outbound Call to Logistics Branch
Customer Service - Everise
(2022-11 - 2023-10)
- Healthcare
- Checking Benefit
- Updating Primary Care Physician
- Setting Appointment to Provider
- Processing Payments
Quality Associate Representative - Everise
(2023-10 - 2025-03)
- Auditing Calls
- Setting up Huddle with Supervisor
Education
BS - Information Technology - St. Mary's College of Baliuag (2017)
High School - St. Mary's College of Baliuag (2004 - 2008)
Skills
Kohl's Online Shopping Account
