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Gil Aron Balderama

Gil Aron Balderama

Seeking a position where I can apply my knowledge to support company goals while gaining valuable experience and developing my skills in a professional, dynamic environment.

Talent
TaguigMember since June 23, 2026
Customer Service
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Customer Service

About

Seeking a position where I can apply my knowledge to support company goals while gaining valuable experience and developing my skills in a professional, dynamic environment.

Experience

Customer Care Representative II - Carelon Global Solutions Inc.

(2022-08 - 2026-05)

  • Deliver excellent customer service while maintaining high satisfaction standards for international account
  • Experienced in handling chat and call interactions (both inbound and outbound)
  • Processed and supported healthcare insurance inquiries with accuracy and strict confidentiality
  • SUBJECT MATTER EXPERT (2 years)

Team Leader - Sutherland Global Services

(2021-09 - 2021-12)

  • Providing non-stop support to the team
  • Helping to achieve short and long-term goals of the company
  • Helping to meet all required metrics
  • Helping to complete day to day task
  • Providing daily and weekly reports

Virtual Key Account Manager (Representative) - Sutherland Global Services

(2019-07 - 2021-09)

  • Providing non-stop support to clients
  • Providing administrative and Managerial support

Education

Bachelor of Science in Business Administration - Business Process Outsourcing Management - Southern Luzon Technological College Foundation Inc. (2015-06 - 2019-04)

Skills

dynamic environment.

Reviews

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