Healthcare Virtual Assistant - ECA Communications - remote
(2023-06)
- Verify patient insurance eligibility, benefits, and financial responsibility (copays/deductibles) for appointments and procedures using Availity and payer portals or direct phone contact
- Obtain prior authorizations and referrals from insurance companies and doctor's offices
- Liaise with patients regarding their appointment, authorizations/referrals and procedures
- Manage front office duties, including handling phone calls, appointment scheduling and follow-ups and updating patient data using an EMR software, and coordinating prescription refills and medical records requests
- Train and guide remote assistants
Export Documentation Assistant - PIL (UAE) LLC - Dubai, UAE
(2012-11 - 2020-07)
- Process Bills of Lading (Originals, Sea Waybills, Telex Releases) with accuracy and compliance to import/export regulations in Asia, Africa, the Middle East, the Americas, and Oceania
- Liaise with port offices and agents, departments and customers regarding shipments such as manifest amendment, status of shipment, and local port and shipping line charges
- Ensure accuracy, completeness and timely filing of the final container load list per vessel and export manifest before vessel sailing
Senior Abstractor - MD Infoman Solutions, Inc. - Philippines
(2002-02 - 2012-09)
- Proofread, audit and create abstracts and assign subject headings with accuracy in compliance with client requirements
- Accomplish special abstracting and indexing projects
- Train and handle a team of abstractors and indexers
Sales Operations Clerk - Authentic American Apparel - Philippines
(2001-03 - 2001-09)
- Consolidate and generate weekly and monthly sales reports
- Coordinate with regional account executives and other departments
- Collaborate with the sales secretary and perform other office duties such as office correspondence, phone calls and office supplies requisition
Accounting Assistant - Cablelink Holding Corp. - Philippines
(1999-01 - 2001-03)
- Prepare checks and vouchers and generate financial summaries
- Assist in payroll preparation and perform bank transactions
- Track and monitor company utility bills
