Senior Property Coordinator | Admin | HR Executive - BlackOak Real Estate - Dubai, U.A.E
(2024-02)
- 5 years of extensive experience in the Dubai real estate market, handling A-to-Z operations.
- Providing 24/7 support to real estate agents to ensure seamless operations.
- Managing full documentation processes for sales, leasing, and ownership transfers.
- Preparing and managing RERA contracts: Forms A, B, and F.
- Assisting clients directly with inquiries, viewings coordination, and post-deal services.
- Managing property listings on Property Finder, Bayut, and Dubizzle platforms.
- Coordinating with the accounting team for invoicing, commission tracking, and payment follow-ups.
- Overseeing daily office operations to ensure smooth and efficient business functioning.
- Supervising and maintaining company CRM, filing systems, and administrative records.
- Supporting marketing activities, including preparing property promotions and online listings.
- Acting as the primary liaison between developers, landlords, and property managers.
- Managing HR tasks: recruitment, onboarding, employee documentation, and training.
- Ensuring full compliance with Dubai Land Department regulations and requirements.
- Handling conflict resolution, process improvements, and operational troubleshooting.
- Providing administrative leadership to maintain high service standards across all departments.
Office Administrator & Receptionist - Sterling Boulevard Real Estate LLC - Dubai, U.A.E
(2023-01 - 2024-02)
- Greeting clients, sending emails, answering the telephone, and making follow-up calls.
- Act as the point of contact between the manager and internal/external clients.
- Filling out Legal Forms when required Daily Management and updating of the listings on the CRM Data Entry (Editing and Posting ads and verifying in portals).
- Preparing real estate forms and documents and completing paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
- Schedule necessary appointments with all parties, including open houses and Project briefings.
- Assist in producing marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build brand image.
- Monitor deadlines and provide notices to appropriate parties when necessary.
- Follow up with Agents and Clients for documents, and details as necessary.
- Prepare Tenancy Contract and MOU requested for all closed deals.
- Ensure that listing documents are done within compliance guidelines and correctly updated onto the internal CRM.
- Prepare Tenancy Contracts, purchase agreements, rental agreements, and other documents for real estate transactions.
- Perform any additional responsibilities as requested or assigned.
- Maintaining property files & Mail management.
Office Administrator & Marketing - Signature Habitat Properties LLC - Dubai, U.A.E
(2022-03 - 2022-12)
- Greeting clients, sending emails, answering the telephone, and making follow-up calls.
- Act as the point of contact between the manager and internal/external clients.
- Filling out Legal Forms when required Daily Management and updating of the listings on the CRM Data Entry (Editing and Posting ads and verifying in portals).
- Preparing real estate forms and documents and completing paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
- Schedule necessary appointments with all parties, including open houses and Project briefings.
- Assist in producing marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build brand image.
- Monitor deadlines and provide notices to appropriate parties when necessary.
- Follow up with Agents and Clients for documents, and details as necessary.
- Prepare Tenancy Contract and MOU requested for all closed deals.
- Ensure that listing documents are done within compliance guidelines and correctly updated onto the internal CRM.
- Prepare Tenancy Contracts, purchase agreements, rental agreements, and other documents for real estate transactions.
- Perform any additional responsibilities as requested or assigned.
- Maintaining property files & Mail management.
Office Administrator & Sales Advisor - Desert Home Real Estate Brokers LLC - Dubai, U.A.E
(2021-04 - 2022-03)
- Handling and posting listings on CRM/portal (Property Finder, Bayut & Dubizzle).
- Drafting Tenancy contracts, addendum, MOU, NOC, and other property-related contracts.
- Operating Trakheesi system, submitting required documents for each property to get Trakheesi Permit.
- Extracting leads from all portals and assigning them to LEADS Admin.
- Answering phones and routing calls to the correct person or taking and relaying messages.
- Greeting visitors and taking messages if the concerned party is unavailable.
- Knowledge with all MS Office suite applications.
- Excellent English interpersonal and communication skills
- Good in customer service calls & handling all client inquiries
- Developer Agency Agreement and renewal.
- Provides general administrative support and secretarial services as required
- Communicate with clients to identify their requirements and choice of property.
Office Administrator & Receptionist - Future Plan Real Estate LLC - Dubai, U.A.E
(2020-09 - 2021-04)
- Act as the point of contact between the manager and internal/external clients
- Screen and direct phone calls/Emails and distribute correspondence
- Handle requests and queries appropriately
- Produce reports, presentations and briefs
- Devise and maintain office filing system
- Handling CRM and monitoring other Property advertisement portals.
- Submit required documents for each property to get Trakheesi Permit
- Monitoring inventory for sales, rentals, and renewals.
- Create and maintain spread sheets in Excel and reporting to the Managing Director
- Compose, edit and draft letters, addendum, and property-related contracts.
- Calling Landlords, checking availability, arranging viewings
- Answering Inquiries, assisting clients
- Compile, organize and accurately finalize documents for office records.
- Edit property pictures
- Operating Trakheesi & Ejari system, submitting required documents for each property to get Trakheesi Permit.
Office Administrator & Receptionist - Al Madina Distribution LLC - Dubai, U.A.E
(2018-08 - 2020-08)
- Greet and welcome guests and customers as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Perform Admin duties such as creating purchase agreements, vendor registration, etc.