Grace Baldemor
I am an experienced freelancer, working remotely, known for being adaptable, detail-oriented, and client-focused.
Hire this person
Send a job offer directly to this candidate
About
Leverage my skills and experience in a dynamic organization, contributing to achieving collective goals.
Experience
Appointment Setter at Millennium Group Inc. (2023-08 – 2024-06)
Remote
- Initiated contact with potential clients via phone or email.
- Scheduled appointments between prospects and sales engineers.
Appointment Setter at Polar Bear (2022-04 – 2023-06)
- Reached out to potential clients via phone.
- Assessed and qualified leads for further engagement.
- Arranged meetings between clients and real estate agents.
Freelancer at Freelance Manila (2019-05 – 2023-07)
Remote
- Account management, customer service, appointment setting, and surveys.
Product Specialist at Giddy Up Rides (Harvest Asia) (2015-11 – 2023-06)
- Managed inbound/outbound calls from online customers.
- Acted as a consultant and maintained good client relationships.
- Collaborated with accounting for payment and billing details.
- Ensured customer satisfaction and resolved service issues.
Account Manager at Rogen Studio, Inc. (2008-09 – 2011-11)
Remote
Account Manager II at Branders.com (2005-07 – 2008-06)
Senior Process Executive at Cognizant Technology Solutions Phils. Inc. (2015-08 – 2015-10)
Customer Service Center Associate II at FIS Global Solutions Phils Inc. (2015-01 – 2015-07)
Customer Service Representative at Salmat Services Inc. (2014-03 – 2014-11)
Technical Customer Care Representative at Convergys Philippines (2003-10 – 2004-04)
Customer Service Representative at Advanced Contact Solutions, Inc. (2003-01 – 2003-10)
Store Supervisor at Dieseltron Marketing, Inc. (1999-01 – 2000-12)
Assistant Store Supervisor at Dieseltron Marketing, Inc. (1997-06 – 1998-12)
Direct Marketing Assistant at Monarch Insurance Co., Inc. (1996-06 – 1997-04)
Telemarketer at Monarch Insurance Co., Inc. (1995-10 – 1996-05)
Data Encoder at Zuellig Insurance Brokers, Inc. (1994-05 – 1995-09)
Secretary at Wyeth Philippines (1993-04 – 1993-07)
Education
Bachelor of Science in Computer Science – Philippine Christian University (1989 – 1993)
