Medical Technologist at Metro Pasay Hospital & Medical Center (2025-10 – Present)
- Assists the Senior Medical Technologist in the preparation of the monthly performance report, reagents and supplies consumption report and other reports needed in the assigned section of responsibility.
- Performs different routine special examinations/procedures in the assigned section.
- Responsible in the preventive maintenance and troubleshooting of machine and equipment on time of duty.
- Assists the section head in doing the monthly census for the month.
- Responsible in the inventory and evaluation of good quality reagents.
- Ensures reliability of laboratory procedures by running samples together with controls.
- Monitors proper processing, handling and storage of specimen.
- Responsible to oversee the efficient filing and keeping of results in the assigned section.
- Assists the section head in the evaluation of new machine, methods and procedures based on actual demonstration of prospective companies.
- Responsible in performing the responsibilities of the section head when the latter goes on leave or is absent on duty.
- Supervises the maintenance of cleanliness and orderliness in the laboratory.
Project-based Medical Technologist at Healthway Medical Network Inc. (2025-09 – 2025-10)
- Served as Phlebotomist for Annual Physical Examinations (APE), performing venipuncture and specimen collection for high-volume corporate and individual clients
- Ensured proper patient identification, specimen labeling, and adherence to pre-analytical standards
- Assisted in laboratory operations including specimen processing, centrifugation, and preparation for analysis
- Supported testing in Hematology, Clinical Chemistry, and Serology as assigned
- Performed quality control checks and maintained compliance with laboratory safety and infection control protocols
Medical Laboratory Science Intern at Laguna Holy Family Hospital Inc. (2023-09 – 2024-03)
Clinical Internship II
- Communicate with patients, explaining procedures and providing necessary instructions.
- Assist in performing laboratory tests and procedures including phlebotomy under licensed medical laboratory scientists' supervision.
- Process samples and enter data accurately and efficiently.
- Bled the donors at the Red Cross Laguna Chapter's mass blood donation events.
- Follow SOPs and safety protocols to comply with regulatory guidelines and quality standards.
- Collaborate with laboratory staff to troubleshoot issues and optimize workflows.
- Operate laboratory equipment, ensuring proper calibration and maintenance
Medical Laboratory Science Intern at Fatima University Medical Center (2023-03 – 2023-09)
Clinical Internship I
- Interact with patients, providing instructions, clarifying procedures and patient care.
- Support medical laboratory scientists in conducting tests and procedures and sample data results management.
- Abide by SOPs and safety regulations to meet quality standards.
- Maintain confidentiality and ethical standards when handling patient and laboratory information.
- Handle various specimens, including blood and urine, sputum and other body fluids for analysis
Customer Service Representative at TELUS International Philippines Inc (2022-12 – 2023-09)
- Handling inquiries, complaints, and issues related to Uber services, including ride requests, payments, and account management.
- Investigating and resolving driver problems using established procedures and guidelines
- Effectively communicating with customers through various channels (phone, chat, email).
Customer Service Representative at ALORICA Philippines (2022-08 – 2022-10)
- Work with customers daily to provide product and service information, address and resolve concerns, and process order requests and escalations
- Document all customer activities, resolutions, requests, and complaints in our CRM software
- Build sustainable relationships and trust amongst customers through open and interactive conversations
- Interpret customer needs utilizing consultative and active listening skills to provide tailored product/service recommendations that best suit their lifestyle
- Manage customer complaints with ease and efficiency, provide effective solutions, and escalate to necessary departments to ensure a prompt resolution
