Gretchen Seblag

I am a customer centered and detail-oriented administrative professional with over three years of experience providing comprehensive support to executive teams and day to day operations. Proven track record of managing administrative tasks efficiently and maintaining confidentiality. Strong organizational skills coupled and provide customer service excellence facilitate smooth workflows.

Data Processing Associate - Appen Services Philippines

(2025-06 - 2026-07)

• Labeled and tagged raw image, text, audio data to create ground datasets for training machine learning models.
• Provided accurate judgements on image, video and audio tasks, and performed open text annotation.
• Maintained high accuracy standards and attention to detailed captions/ judgements.

Sales Representative & Administrative Support - Chris Sports Inc.

(2024-08 - 2025-02)

• Answered inquiries via email, viber, whatsapp, and phone calls.
• Reached monthly targeted quotas up to 150%.
• Collaborated with other departments to implement financial strategies and online marketing.
• Assisted and suggested solutions for clients needs, upselling and cross selling.
• Followed up with customers and calling warm leads.

Customer Service Specialist - Pandayan Superstores Inc.

(2023-02 - 2024-06)

• Answered inquiries via email, phone, live chats and calls.
• Prepared quotations for clients purchasing orders.
• Created content for social media marketing, scheduled posting, automating chats for repetitive inquiries.
• De-escalated and responded customers issues and responding to feedback online.

Humanities and Social Sciences - Labas Senior High (2021 - 2023)

Certified Virtual Assistant