Hajie Baguio

An Equipment Maintenance Technician Professional with Excellent interpersonal skills and with over 5 of years' experience in Semiconductor Industry. Enthusiastic, friendly and customer-focused maintaining the production line and also performed diagnose faults components of the equipment devices. Performed alignment mechanicals assemblies and complete task orders.

Provide monthly reports such as machine uptime and machine utilization and supervise equipment service technicians. Always dependable, flexible, a multi tasker and enjoys working in the fast environment.

Field Service Supervisor - Mosra Automation Solutions Inc. - Bgry. Sala Cabuyao Laguna

(2025-07)

Core Responsibilities

• Team Supervision & Leadership- Assign daily tasks and schedules for Field Service Engineers (FSE), Monitor performance and provide guidance, or take corrective actions as needed, Ensure adherence to safety regulations and company policies, Set an example of professionalism, ethics, and work quality
• Project & Work Order Management- Review, plan, and dispatch work orders to the field team, Ensure jobs are completed on time, within scope, and meet quality standards, Track job status, escalate delays, and coordinate resources as required
• Customer Relations- Act as the primary point of contact for customer escalations or complaints, Ensure FSEs provide excellent service and maintain positive client relationships, Conduct site visits to support teams and verify work quality
• Quality Assurance & Compliance- Inspect completed work to ensure it meets standards and safety regulations, Audit field work processes and identify training needs, Report and investigate incidents, ensuring compliance with health and safety guidelines
• Inventory & Equipment Management- Ensure field teams have necessary tools, parts, and equipment, Monitor inventory usage and coordinate restocking
• Training & Development- Onboard new staff and conduct continuous training, Maintain certifications and promote skill development within the team
• Reporting & Documentation- Maintain accurate records of field activity, time logs, and service reports, Generate performance, safety, and service reports for management

Equipment Maintenance/Facilities Lead Tech - Seijutsu Electronics Inc. - Calamba Laguna Philippines

(2023-08 - 2024-10)

• Analyze and Identify cause of machine problem
• Resolve the machine problem within specification
• Implement permanent measures for repetitive problems
• Assist the Engineer in maintaining ISO records
• Carry-out Preventive Maintenance activities
• Follow Preventive Maintenance schedule
• Identify parts for potential breakdown and recommend for Preventive program
• Propose improvement ideas to prolong parts life span
• Conduct machine ESD and grounding check as per schedule and update record
• Implement measures to ESD check findings
• Assist in machine setup and buyoff
• Ensure the machine comply to safety regulation & standard
• Verify conversion kit according to drawing specification
• Assist the Engineer in the preparation of documentation
• Carry out stock take for spare parts
• Perform any other duties assigned by Supervisor or Manager from time to time

Equipment Maintenance Supervisor - Telford Svc., Phils. Inc - General Trias Cavite Philippines

(2014-09 - 2021-09)

• Set goals for performance and deadlines in ways that comply with the plan
• Organizes workflow and ensures that employees understand their duties and responsibilities
• Monitor employee productivity and provide constructive feedback and coaching
• Performs process evaluation regarding quality
• Performs troubleshooting on assigned operation
• Performs preventive maintenance on all tape and reel machines such as backup and restore
• Performs upgrading software on vision and handler
• Performs daily shift reports to the manager
• Machine set-up, conversion, calibration and operation of tape and reel
• Performs machines qualification and buy-off of all product/package tape types in customer site
• Provides engineering and technical support work to customers on the design, buy-off, or qualification on required carrier tape

CSNT - Computer System Network of Technology - AMA Computer Learning Center, Agusan Del Norte Philippines (2006-05 - 2008-05)

BSME - Bachelor of Science in Mechanical Engineering - Enverga University, University Site, Barangay Ibabang Dupay 4301 Lucena City (2024-05 - 2025-05)