Hannah Espiel

Data Trainer | Audio Annotator at Appen (2026-01 – 2026-04)

Annotated and labeled audio data to support AI and machine learning model training. Ensured data quality through careful review, segmentation, and adherence to strict guidelines. Collaborated with team members and followed detailed instructions to meet project deadlines.

• Annotated and labeled audio data to support AI and machine learning model training.
• Ensured data quality through careful review, segmentation, and adherence to strict guidelines.
• Collaborated with team members and followed detailed instructions to meet project deadlines.

Teammate at Eperformax (2025-09 – 2025-12)

Frontline representative for PayPal customers, providing support with account access, verification, and general financial concerns. Assist customers in reviewing transactions, understanding account activity, and resolving payment-related issues with accuracy and professionalism. Guide users through filing disputes and claims, ensuring proper documentation, clear instructions, and a smooth resolution process.

• Frontline representative for PayPal customers, providing support with account access, verification, and general financial concerns.
• Assist customers in reviewing transactions, understanding account activity, and resolving payment-related issues with accuracy and professionalism.
• Guide users through filing disputes and claims, ensuring proper documentation, clear instructions, and a smooth resolution process.

Supervised Industrial Training at Streamtech (2025-02 – 2025-06)

Utilized network monitoring tools such as UNM 2000, iMaster NCE, and The Dude for performance tracking and fault detection. Managed subscriber authentication and accounting systems using Aradial AAA. Collaborated with senior network engineers to identify and resolve connectivity issues.

• Utilized network monitoring tools such as UNM 2000, iMaster NCE, and The Dude for performance tracking and fault detection.
• Managed subscriber authentication and accounting systems using Aradial AAA.
• Collaborated with senior network engineers to identify and resolve connectivity issues.

Bachelor of Engineering Technology in Computer Engineering Technology – Technological University of the Philippines - Cavite Campus (2020-01 – 2025-12)

K-12 Program STEM Graduate – Saint Francis of Assissi College (2018-01 – 2020-12)

National Certificate II in Computer System Servicing – TESDA (2025-06 – 2025-07)