Hannah

Managed daily branch operations, ensuring compliance with company policies and financial regulations. Led, trained, and supervised salespeople and support operational staffs to achieve performance targets. Ensured accurate and timely reporting of financial and operational data.

Branch Manager - Global Dominion Financing Inc.

(2025-04 - 2026-04)

• Managed daily branch operations, ensuring compliance with company policies and financial regulations.
• Led, trained, and supervised salespeople and support operational staffs to achieve performance targets.
• Ensured accurate and timely reporting of financial and operational data.
• Managed and resolved escalated client concerns in a timely and professional manner.
• Drove loan portfolio growth by developing client relationships and implementing sales strategies within the approved budget to maximize results.
• Evaluated loan applications within the company's approving standards to avoid loss.
• Monitored branch financial performance, including revenue, expenses, and delinquency rates.
• Developed and executed marketing strategies to expand client base and increase market share to generate leads.
• Recruited profiled loan consultants, dealerships, and partnerships and coached them on product knowledge and client engagement to increase sales channel of the branch.

Deputy Operations Manager - Global Dominion Financing Inc.

(2024-10 - 2025-04)

• Monitored daily branch operations to ensure efficiency and smooth workflow.
• Ensured subordinates performed effectively to achieve branch targets.
• Coordinated with other departments to facilitate seamless processing of loan accounts.
• Handled client complaints and addressed concerns of sales channels.
• Prepared and submitted daily and monthly production and loan release reports to the Branch Manager.
• Identified operational challenges and recommended strategies with the Branch Manager to improve overall performance.

Marketing Associate - Global Dominion Financing Inc.

(2022-08 - 2024-10)

• Assisted clients throughout the loan application process, from initial inquiry to the release of loan proceeds.
• Converted loan inquiries into successful sales through professional manner.
• Delivered professional and customer-focused service to clients, loan consultants, and dealers by addressing inquiries and resolving concerns efficiently.
• Negotiated loan terms and approvals with clients to ensure mutually beneficial outcomes.
• Managed Know-Your-Customer requirements to verify customer identities, assess risk, and prevent financial crimes.

Bachelor of Science - Business Administration major in Marketing Management - Pamantasan ng Lungsod ng Pasig (2018 - 2022)