Township Support Team Head at Global One Integrated Business Services Inc. (2026-07 – Present)
- Directed and coordinated township support operations for Bacolod and Iloilo, ensuring seamless execution of administrative and stakeholder-related requirements.
- Coordinated efforts among township marketing, estate, commercial, and cross-functional teams to ensure alignment on priorities, timelines, and deliverables.
- Facilitated effective coordination of township activities, events, presentations, site tours, meetings, and stakeholder engagements, ensuring all aspects were meticulously planned and executed.
- Streamlined preparation and consolidation of reports, presentations, trackers, meeting materials, proposals, and administrative documents for management review.
- Streamlined communication processes between internal teams, business partners, clients, and external stakeholders to enhance collaboration and ensure prompt response to inquiries.
- Facilitated tracking of action items and deliverables to ensure timely completion and address pending concerns effectively.
- Assisted in organizing corporate events, township activations, property tours, and stakeholder programs by managing logistics, invitations, schedules, and venue requirements. Supported coordination with relevant teams to ensure successful execution of events.
- Orchestrated communication and coordination with management and stakeholders to ensure alignment on project status and operational concerns.
- Collaborated in crafting and delivering township-related proposals and materials to align with business objectives and maintain information integrity.
- Maintained organized records and documentation to facilitate efficient township operations.
- Managed executive calendars, scheduling meetings and appointments to maximize time for leadership.
- Facilitated communication between departments, streamlining workflow and information sharing.
- Prepared comprehensive reports and presentations, enabling informed decision-making for senior leadership.
- Facilitated communication between departments, enhancing workflow and improving information sharing.
- Coordinated travel arrangements, optimizing itineraries for time and cost-effectiveness.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Coordinated and executed special projects.
- Created expense reports, budgets, and filing systems for management team.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Senior Specialist, Operations Support at Concentrix (2025-04 – Present)
- Managed executive calendars, scheduling meetings and appointments to maximize time for leadership.
- Facilitated communication between departments, streamlining workflow and information sharing.
- Prepared comprehensive reports and presentations, enabling informed decision-making for senior leadership.
- Facilitated communication between departments, enhancing workflow and improving information sharing.
- Coordinated travel arrangements, optimizing itineraries for time and cost-effectiveness.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Coordinated and executed special projects.
- Created expense reports, budgets, and filing systems for management team.
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.
Project Coordinator at Ubiquity Global Services Philippines Inc. (2023-03 – 2024-12)
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Enhanced team collaboration through regular meetings, leading to improved communication and alignment on project goals.
- Facilitated progress reports and presentations, ensuring management remained informed about key activities and project status.
- Coordinated cross-functional teams to streamline collaboration, directly supporting achievement of project objectives.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
CX Operations Compliance Officer at Ubiquity Global Services Philippines Inc. (2022-12 – 2023-03)
- Ensures that the Managers comply to meet the given deadline of their reports/tasks (e.g. Program updates, Dashboard, ASOT Validation, Incentive File, Payroll/Disputes, and etc.)
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
- Ensures that operations leaders comply with the internal policies and company legal procedures to remain the environment/working space conducive and safe
- Ensured operations leaders adhered to internal policies and legal procedures to maintain a safe and conducive work environment.
- Recorded detailed minutes during meetings to capture key discussions and decisions.
- Facilitated communication between departments to provide timely updates on compliance changes and their operational impact.
- Maintain minutes of the meeting.
- Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
- Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
- Maintained an organized office environment with proper inventory management, ensuring that all supplies were readily available for staff use.
Facilities & Administration Specialist at Ubiquity Global Services Philippines Inc. (2020-06 – 2022-11)
- Optimized internal documentation systems by consolidating redundant files and implementing a standardized categorization system.
- Streamlined administrative processes by implementing efficient filing systems and digital record-keeping methods.
- Maintained an organized office environment with proper inventory management, ensuring that all supplies were readily available for staff use.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Coordinated venue selection, catering, agenda preparation, and attendee confirmations for successful company events.
- Collaborated with HR teams to develop relevant company-wide training programs, providing valuable input on topics.
- Reduced operational costs by negotiating with vendors, securing favorable contract terms for office supplies and services.
ACDC Executive Assistant at Almana Construction Development Corporation (2019-07 – 2020-04)
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution.
- Processed travel expenses and reimbursements for executive team and senior management, ensuring timely and accurate financial reporting.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Organized and coordinated conferences and monthly meetings.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Organized and filed important paperwork systematically to ensure easy retrieval. and organized computer-based information.
- Liaised between departments to enhance communication and collaboration across the organization.
- Supported board meetings by preparing agendas and taking minutes, ensuring accurate documentation of discussions and decisions.
- Coordinated executive schedules and meetings to maximize time management and prioritize key tasks.
Executive Assistant at Marley 888 Corporation (2018-12 – 2019-07)
- Coordinated executive schedules and meetings to maximize time management and prioritize key tasks.
- Managed communication between executives and stakeholders, fostering strong relationships and facilitating information flow.
- Streamlined office procedures, improving efficiency in document management and administrative support.
- Developed comprehensive travel itineraries to streamline logistics for domestic and international trips.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Implemented digital filing system to enhance document accessibility and minimize retrieval time.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
