Hazel Garcia
Surveillance Officer | CCTV Operator | Casino Operations
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About
A reliable and detail-oriented professional with strong computer literacy and multitasking skills. Adaptable, open-minded, and eager to learn new tools and systems. Able to work with minimal supervision while maintaining high standards of accuracy and productivity. Dedicated to providing excellent support and contributing to team success.
Experience
Surveillance Officer - World Platinum Technologies INC. - Ground Floor, Airport Citimall Naia road, Paranaque City
(2023-07 - 2026-04)
- Oversees casino pit operations to ensure smooth and efficient game flow.
- Supervises dealers, monitors performance, and ensures proper procedures are followed.
- Observes dealer actions to detect and prevent errors or irregularities.
- Reports any irregularities or issues promptly via radio communication.
Surveillance Officer - DEXIN999 INC. - 2819 Hernandez, Street Pasay City
(2021-11 - 2023-07)
- Oversees casino pit operations to ensure smooth and efficient game flow.
- Supervises dealers, monitors performance, and ensures proper procedures are followed.
- Observes dealer actions to detect and prevent errors or irregularities.
- Reports any irregularities or issues promptly via radio communication.
Control Surveillance Officer - SPEED QUALITY TECH INC. - 2303 Eco Plaza Chino Roses Makati City
(2020-07 - 2021-09)
- Monitors premises to ensure security and prevent theft or intrusion.
- Reports violations and coordinates with supervisors regarding abnormalities.
- Maintains and troubleshoots CCTV equipment while ensuring confidentiality of information.
Surveillance Officer - Oriental Casino - 1501 Roxas Blvrd, Pasay City
(2015-08 - 2020-03)
- Conducts surveillance of company premises to prevent theft and security breaches.
- Reports violations and coordinates with supervisors regarding abnormalities.
- Monitors players and staff to ensure correct payment transactions.
- Maintains CCTV systems and ensures confidentiality of all security information.
Cage Cashier - PAGCOR E-GAMES (ONLINE GAMING) CAGE CASHIER BIGGAME INC. - Unit OJ Metropolitan Par Macapagal blvrd Pasay City
(2008-10 - 2015-07)
- Handles chip calculations, cash payouts, and ensures balanced cash drawer.
- Operates cashier equipment and maintains accurate transaction records.
- Completes all transactions accurately and efficiently.
MSW Sport Betting - PAGCOR E-GAMES (ONLINE GAMING) MSW SPORT BETTING BIGGAME INC. - Unit OJ Metropolitan Par Macapagal blvrd Pasay City
(2008-10 - 2015-07)
- Welcomes customers, provides refreshments, and explains betting odds.
- Verifies bets with customers before processing.
- Handles cash transactions and records bets using computerized systems.
- Processes payouts by scanning barcodes accurately.
Card Dealer - SUNCITY HOLIDAY LEISURE RESORT AND CASINO - Sta. Ana Cagayan Valley
(2006-03 - 2008-08)
Skilled Card Dealer experienced in Baccarat, Blackjack, Poker, and Dragon Tiger. Provides excellent customer service, handles cash and chip transactions accurately, and ensures fair and smooth game operations. Observant, detail-oriented, and professional.
Education
Computer Secretarial - Computer Secretarial - Saint Bernadette College of Alabang (2003 - 2006)
Las Pinas National High School (1999 - 2003)
Ilaya Elementary School (1993 - 1999)

