Ilisa Leyte

Dedicated and customer-focused Customer Service Representative with over one year of experience handling inbound calls in the telecommunications industry. Skilled in assisting customers with product inquiries, resolving concerns, processing orders, and providing technical support. Experienced in building rapport with customers, explaining products and services clearly, and delivering excellent customer experiences

Boot Camp Trainee - Go Hire Virtual

(2026-06-18 - 2026-06-29)

• General Virtual Assistance, Sales (Cold Calling & Appointment Setting)
• Data entry and administrative support, with strong attention to detail and accuracy in managing large volumes of information.

Graphic Designer - Speedy Graphics

(2023-03 - 2024-12)

• Create visually appealing designs based on client or company requirements.
• Revise designs based on feedback and project requirements.
• Manage multiple design projects while meeting deadlines.

Customer Service Representative (Outbound Sales) - Panasiatic Solution

(2016-08 - 2018-06)

• Resolve customer complaints and concerns professionally and efficiently.
• Provide accurate information about products, services, policies, and procedures.
• Able to manage my schedule well, maintain a healthy routine, and stay productive during overnight hours.

Visual Graphic Design NC III - Graphic Design - Negros Occidental Language Information and Technology Center (2018-12 - 2019-01)

Contact Center Services NC II - Customer Service - Negros Occidental Language Information and Technology Center (2016-06 - 2016-07)