Teacher/Parttime - 51 Talk
(2026-02)
- Conduct Online Lessons: Deliver 25-minute one-on-one English lessons to Chinese students.
- Curriculum Usage: Follow structured, pre-designed lesson materials provided by the platform.
- Evaluation: Assess student progress and provide feedback after sessions.
- Engagement: Create a fun, interactive, and positive learning environment.
- Administrative Tasks: Record attendance and report on student learning.
- Training: Participate in training sessions, workshops, and, in some cases, earn TESOL certification.
Receptionist - Salon Vim Singapore
(2025-08 - 2025-12)
- Customer Service & Greeting: Welcoming clients warmly, offering beverages, and managing the reception area to create a professional atmosphere.
- Scheduling & Appointments: Managing booking software to schedule, confirm, and rearrange appointments via phone, email, or in-person, while minimizing gaps in the calendar.
- Administrative Duties: Handling incoming calls, responding to inquiries, managing client records, and addressing complaints professionally.
- Financial Transactions: Processing payments (cash/credit cards), issuing receipts, and reconciling the cash drawer.
- Sales & Promotion: Assisting with retail sales, informing clients about promotions, and upselling products or services.
- Coordination: Updating stylists and technicians on appointment schedules and managing client flow.
Bookkeeper - Power Circle International
(2024-09 - 2024-12)
- Accurately record and categorize all income, expenses, and financial activities (sales, purchases, receipts, and payments) using QuickBooks.
- Accounts Payable & Receivable: Manage the full cycle of money coming in and out, including issuing professional invoices to customers and ensuring timely payments to suppliers.
- Ensured financial accuracy by recording daily financial transactions and performing bank reconciliations.
- Filing the documents of clients invoices and other records
- Assisting the accounting manager to update the quarterly and yearly financial transactions.
Waiting Staff - Causeway Seafood Restaurant
(2020-11 - 2021-12)
- Greet guests warmly, present menus, and inform them about daily specials.
- Provide knowledgeable and enthusiastic recommendations on food and beverage items.
- Take accurate food and drink orders using a POS (Point of Sale) system or order slips.
- Anticipate and respond to guest needs and requests promptly and professionally.
- Handle guest complaints or concerns with patience and a problem-solving attitude, escalating to a manager when necessary.
- Serve food and beverages to guests in a timely and accurate manner.
- Ensure all orders are prepared correctly and meet quality standards before serving.
- Check in with guests during their meal to ensure satisfaction.
- Clear tables and reset them efficiently for the next guests.
Barista/Manager - Jessel Coffee
(2018-09 - 2020-10)
- Supervision & Training: Lead, mentor, and supervise the barista team. Conduct on-the-job training for new hires on beverage preparation, customer service standards, and operational procedures.
- Scheduling: Create and manage weekly staff schedules to ensure adequate coverage for all shifts while adhering to labor budgets.
- Performance: Coach team members on improving performance, ensuring all standards for speed, quality, and accuracy are met.
- Culture: Foster a positive, respectful, and engaging work environment.
- Daily Operations: Oversee opening/closing, cash management, and POS systems.
- Financial Duties: Monitor budgets, control costs, and track revenues/expenses.
- Inventory & Ordering: Manage supply levels, place orders with vendors, and minimize waste.
- Customer Experience: Ensure excellent service, handle complaints, and build customer loyalty.
- Quality & Compliance: Maintain health, safety, and cleanliness standards
