Irene Torredes

Analytical professional with diverse experience in bookkeeping, education, and customer service, seeking to transition into an Accounts Payable or Receivable specialist role. Proven ability to handle complex documentation, meet tight deadlines, and utilize accounting software to ensure financial integrity and operational excellence.

Teacher/Parttime - 51 Talk

(2026-02)

• Conduct Online Lessons: Deliver 25-minute one-on-one English lessons to Chinese students.
• Curriculum Usage: Follow structured, pre-designed lesson materials provided by the platform.
• Evaluation: Assess student progress and provide feedback after sessions.
• Engagement: Create a fun, interactive, and positive learning environment.
• Administrative Tasks: Record attendance and report on student learning.
• Training: Participate in training sessions, workshops, and, in some cases, earn TESOL certification.

Receptionist - Salon Vim Singapore

(2025-08 - 2025-12)

• Customer Service & Greeting: Welcoming clients warmly, offering beverages, and managing the reception area to create a professional atmosphere.
• Scheduling & Appointments: Managing booking software to schedule, confirm, and rearrange appointments via phone, email, or in-person, while minimizing gaps in the calendar.
• Administrative Duties: Handling incoming calls, responding to inquiries, managing client records, and addressing complaints professionally.
• Financial Transactions: Processing payments (cash/credit cards), issuing receipts, and reconciling the cash drawer.
• Sales & Promotion: Assisting with retail sales, informing clients about promotions, and upselling products or services.
• Coordination: Updating stylists and technicians on appointment schedules and managing client flow.

Bookkeeper - Power Circle International

(2024-09 - 2024-12)

• Accurately record and categorize all income, expenses, and financial activities (sales, purchases, receipts, and payments) using QuickBooks.
• Accounts Payable & Receivable: Manage the full cycle of money coming in and out, including issuing professional invoices to customers and ensuring timely payments to suppliers.
• Ensured financial accuracy by recording daily financial transactions and performing bank reconciliations.
• Filing the documents of clients invoices and other records
• Assisting the accounting manager to update the quarterly and yearly financial transactions.

Waiting Staff - Causeway Seafood Restaurant

(2020-11 - 2021-12)

• Greet guests warmly, present menus, and inform them about daily specials.
• Provide knowledgeable and enthusiastic recommendations on food and beverage items.
• Take accurate food and drink orders using a POS (Point of Sale) system or order slips.
• Anticipate and respond to guest needs and requests promptly and professionally.
• Handle guest complaints or concerns with patience and a problem-solving attitude, escalating to a manager when necessary.
• Serve food and beverages to guests in a timely and accurate manner.
• Ensure all orders are prepared correctly and meet quality standards before serving.
• Check in with guests during their meal to ensure satisfaction.
• Clear tables and reset them efficiently for the next guests.

Barista/Manager - Jessel Coffee

(2018-09 - 2020-10)

• Supervision & Training: Lead, mentor, and supervise the barista team. Conduct on-the-job training for new hires on beverage preparation, customer service standards, and operational procedures.
• Scheduling: Create and manage weekly staff schedules to ensure adequate coverage for all shifts while adhering to labor budgets.
• Performance: Coach team members on improving performance, ensuring all standards for speed, quality, and accuracy are met.
• Culture: Foster a positive, respectful, and engaging work environment.
• Daily Operations: Oversee opening/closing, cash management, and POS systems.
• Financial Duties: Monitor budgets, control costs, and track revenues/expenses.
• Inventory & Ordering: Manage supply levels, place orders with vendors, and minimize waste.
• Customer Experience: Ensure excellent service, handle complaints, and build customer loyalty.
• Quality & Compliance: Maintain health, safety, and cleanliness standards

Bachelor of Science - Accounting Information Systems - LaVerdad Christian College (2022 - 2025)