Ivan Jerrick Alban
IT Operations Intern
Talent
RodriguezMember since July 9, 2026
Team CollaborationAdaptability to New TechnologiesProblem-Solving and Critical ThinkingTime ManagementAttention to DetailsAdaptabilityTeamwork and Collaboration Communication SkillsMicrosoft Office (Word, Excel, PowerPoint)
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Team CollaborationAdaptability to New TechnologiesProblem-Solving and Critical ThinkingTime ManagementAttention to Details
About
Assembled and repaired desktop computers Diagnosed hardware issues and replaced faulty components Installed and configured operating systems and software
Experience
IT Operations Intern - Concentrix
(2025-12 - 2026-03)
- Assembled and repaired desktop computers
- Diagnosed hardware issues and replaced faulty components
- Installed and configured operating systems and software
- Assisted in maintaining network connections and devices
- Provided basic technical support to users
- Handled IT support tickets, including logging, updating, and resolving user requests through the ticketing system
- Performed asset relocation and setup of computer equipment across different workstations
- Conducted wall-to-wall inventory audits to track and verify IT assets, ensuring accurate inventory records
- Supported Active Directory-related tasks, such as retrieving BitLocker recovery keys and organizing computers into designated organizational units based on user accounts
Education
Bachelor of Science - Information Technology - FEU Roosevelt Marikina (2026)
Humanities and Social Science - FEU Roosevelt Rodriguez (2022)
Skills
IT Operations Intern
