Ivan Kenneth Pangilan

Dynamic, results-driven, and detail-oriented General Manager and Sales Leader with over 18 years of progressive experience in business management, sales and business development, distribution operations, strategic planning, revenue growth, and organizational leadership. Proven ability to manage not only sales performance but also the overall business operations, including financial management, inventory, purchasing, logistics, customer relationships, people management, and profitability. Consistently recognized for achieving business objectives, exceeding sales targets, developing new markets, and driving sustainable revenue growth through strategic planning, data-driven decision-making, operational discipline, and effective leadership.

Experienced in managing end-to-end distribution operations, particularly within the automotive industry involving tires, lubricants, batteries, and related products, with a strong understanding of market dynamics, product availability, customer demand, pricing, inventory management, and distribution requirements.

General Manager - SOUTHERN MEGATYRES CORPORATION

• Oversee the entire operation and ensure the company achieves its sales, profit, and operational targets.
• Set monthly/annual sales targets, monitor sales performance, develop new accounts, retain key customers, and identify opportunities for tires, lubes, and batteries.
• Monitor revenue, gross profit, operating expenses, cash flow, budget, and overall profitability. Ensure expenses are controlled and aligned with the approved budget.
• Review financial statements, sales or activity reports, or other performance data to measure productivity & goal achievement to identify areas needing cost reduction or program improvement.
• Monitor customer credit, overdue accounts, collection performance, payment terms, and credit exposure. Work with Accounting and Sales to reduce past-due receivables.
• Ensure proper inventory levels, stock availability, inventory accuracy, slow-moving/obsolete stocks, damaged goods, and stock replenishment.
• Direct and coordinate activities of businesses or departments concerned with the importation, pricing, sales, or distribution of products.
• Designing and implementing growth plans to hit volume, distribution, and revenue targets.
• Maintain relationships with major dealers, retailers, fleet accounts, and other key customers. Handle major complaints, pricing concerns, and important negotiations.
• Direct or coordinate financial or budget activities to fund operations, maximize investments, & increase efficiency.
• Prepare monthly, quarterly, and annual business plans, including sales forecasts, purchasing plans, inventory requirements, manpower requirements, and financial targets.
• Establish or implement departmental policies, goals, objectives, or procedures in conjunction with Execom members & Senior Management levels.
• Supervise department heads and employees, establish performance expectations, conduct KPI reviews, address staffing issues, and develop employees.
• Establish KPIs for Sales, Warehouse, Logistics, Accounting, Purchasing, and Administration. Review monthly performance versus targets and implement corrective actions.
• Plan or direct activities such as sales promotions that require coordination with other department managers.
• Ensure efficient receiving, storage, picking, packing, delivery, fleet utilization, warehouse cleanliness, safety, and accurate movement of stocks.
• Present monthly performance reports covering sales, profit, collections, inventory, expenses, operational issues, and recommendations.
• Ensure proper documentation and controls for cash collections, inventory, purchasing, sales transactions, deliveries, and company assets. Investigate discrepancies when necessary.

General Manager - RC PHARMACEUTICALS

Delivered sustained revenue growth through strategic market expansion, new account acquisition, customer retention, and sales-force optimization. Improved overall profitability by balancing revenue growth with gross-margin management, purchasing efficiency, inventory control, and operating expense discipline. Strengthened working-capital management through improved collections, inventory turnover, credit monitoring, and supplier payment coordination.

Enhanced operational efficiency by aligning Sales, Purchasing, Warehouse, Logistics, and Finance toward common business objectives and KPIs. Built stronger relationships with key customers and suppliers, creating long-term partnerships and additional business opportunities. Led organizational growth while maintaining strong controls over people, inventory, cash flow, expenses, compliance, and profitability.

• Operational oversight & Strategy: Overseeing daily operations, managing budgets & resources, & ensuring compliance & quality control.
• Financial and resource management: Manage budgets, forecasts, and financial planning. Plan and optimize inventory and manage procurement. Allocate resources efficiently across different departments.
• Performance Analysis and Improvement: Monitor and analyze key performance indicators (KPIs) to track efficiently. Identify operational inefficiencies and implement improvement strategies. Handle risk management and problem-solving for operational challenges.
• Sales forecasting: Analyze data and market trends to create accurate sales forecasts and reports for leadership.
• Manage sales plans: Help develop and execute the overall sales plan.
• Inventory Management: Optimizing inventory levels to meet customer demand while minimizing storage costs and preventing stockouts.
• Logistics and Transportation: Managing the movement of stocks, including selecting optimal shipping routes, coordinating with carriers, and ensuring timely delivery.
• Team Leadership: Recruiting, training, and supervising sales team to maximize performance. Manage employee performance, set targets & provide feedback.
• Cost Management: Developing and managing budgets, identifying cost-saving opportunities, and ensuring efficient use of resources.
• Compliance: Ensuring adherence to all relevant regulations and company policies, including safety regulations, and other compliance requirements.
• Data Analysis: Analyzing performance data to identify trends, areas for improvement, and opportunities to optimize operations.

Bachelor - Business Administration - Ateneo de Davao University (2002 - 2006)

Master - Business Administration - University of Mindanao (2014)