HR Recruiter - 24HRPO
(2025-01)
Client: 1st Choice
- Actively finding potential candidates through various methods beyond just job postings
- Evaluating applicants to determine if they meet the job requirements
- Utilizing various methods to evaluate candidates' abilities
- Guiding candidates and hiring managers through the entire recruitment lifecycle
- Collaborating with hiring managers to understand job requirements, company culture, and the ideal candidate profile
- Creating compelling and accurate job descriptions to attract suitable candidates
- Establishing strong connections with both candidates and hiring managers
- Facilitating discussions and reaching agreements on salaries, responsibilities, and titles
- Utilizing systems (like ATS) to track candidates and manage the recruitment process efficiently
- Contributing to a positive company reputation to attract talent
- Handle Permanent, Temporary, and Contract positions
HR Recruiter - 24HRPO
(2022-03 - 2025-01)
Client: CoreTechs Personnel, LLC. In charge of recruiting for different positions such as customer service, data entry, operations associates, administrative and executive assistants, staffing coordinators and human resource professionals, project managers and even technical job orders.
- Actively sources candidates using multiple sources, strategies and methods
- Reviews resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
- Interviews all candidates, discusses the details of the job, negotiates the terms, takes note of the candidates' preferences, and manages and coordinates all communication with the candidates
- Creates candidate profiles for up-selling skills and experiences for submission
- Manage the scheduling and logistics of interviews as needed
- Maintains accurate and well-ordered documentation on all candidates, searches, managers interactions, and other recruiting activities to ensure a safe and thorough audit if required
- Develops and maintains strong working relationships with current leaders, vendors, candidates, and other team members to create a partnership that yields success, predictable results and credibility
HR Recruiter - 24HRPO
(2021-02)
Delivers offshore-based IT recruitment services to our clients.
- Covers different tasks in the areas of active and passive sourcing which includes sourcing, screening, interviewing, and evaluating candidates
- Formats resume meeting client expectations
- Facilitates candidate and employer scheduling and coordination as well as ongoing candidate engagement
- Research new technologies and make recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
- Fosters long-term relationships with candidates and clients
Sales Associate - Sykes Asia Inc
(2019-12 - 2020-12)
- Provide telecommunication services to customers
- Assist customers with troubleshooting or investigation of issues and complaints
- Promote/sell telecommunication products and services to customers via telephone calls
- Contact potential customers by telephone
- Make cold calls to people who haven't expressed their interest
- Identify customer needs
- Place orders
- Provide information about products and services
- Work in the sales or customer service departments of private companies and government entities
- Perform many duties, including cold calling leads and answering customer support calls
Customer Billing Specialist - IBEX Global
(2018-01 - 2019-10)
- Respond to customer billing inquiries via phone or email
- Review customer accounts and transactions for discrepancies and resolve any billing issues
- Process, track and maintain all billing information in a secure and organized manner
- Issue invoices and account statements according to company procedures
- Follow up with customers to ensure timely payments and address any issues or queries related to their bills
- Contribute to the development and implementation of new billing systems and procedures
- Maintain a high level of product and service knowledge in order to provide accurate information to customers
- Prepare and present reports on billing activity with clear and reliable data
- Ensure compliance with company policies and procedures, as well as legal regulations in all billing operations
Customer Service Representative/SME - Alorica
(2016-11 - 2017-11)
- Providing expert knowledge and insights in their specific area of expertise
- Assisting in the development and review of project documentation, training content, and manuals
- Working with various teams to ensure accuracy and relevance of content
- Identifying potential areas for process improvement and suggesting changes
- Conducting thorough research to stay updated on changes in their field of expertise
- Contributing to the development of policies and procedures relevant to their area of expertise
- Participating in or leading training sessions, webinars, and workshops
- Reviewing and approving content developed by others for accuracy and completeness
- Answering specific queries and providing guidance based on their expert knowledge
