Jacob Pedroso

Delivered reliable, deployment-ready software as a BSIT graduate specializing in technical support, quality assurance, and full-stack development. Took ownership of troubleshooting software and hardware issues, documenting solutions clearly and communicating effectively with end users, resulting in faster issue resolution and improved system reliability. Applied a developer's understanding of JavaScript, PHP, C#, React, Laravel, and .NET to build and deploy production-grade systems, successfully launching a live IoT monitoring platform and a fully functional desktop POS application.

Quality Assurance Tester & Technical Support (Internship) at Jairosoft Institute (2026-02 – 2026-05)

• Performed QA testing and identified bugs to ensure software reliability before deployment
• Provided technical support and troubleshooting for end users
• Documented test cases and bug reports for the development team

Student Developer at Holy Cross of Davao College (2022 – 2026)

• Built DrainSense, an IoT-based smart drainage monitoring system using PHP, JavaScript, MySQL, and C++, deployed live on InfinityFree
• Developed Cafe Inizio, a desktop POS and inventory management system using C#,.NET, and MySQL
• Built Travel Booking and Inventory Management web systems using React, Laravel, and Tailwind CSS

BSIT – Holy Cross of Davao College (2022 – 2026)

Senior High School – Davao City National High School (2020 – 2022)