Jade Bryan Garcia

Image and video annotations, transcribing & search relevance Meeting with clients Doing weekly reports

Freelance work - Remotasks

(2024-03)

• Image and video annotations, transcribing & search relevance
• Meeting with clients
• Doing weekly reports

Customer Experience Associate/Customer Service Representative - Conduent Philippines

(2023-12 - 2024-01)

• Assisting clients/customers on their concerns
• Identify the client needs & responding on their queries
• Communication skills and attention to detail
• Gather data from self-service tools and report findings on customer experience
• Receiving and orders fulfillment

Data Processing Associate - Appen Services Philippines

(2020-10 - 2023-07)

• Quality checking of data
• Sort and distribute correspondence as soon as possible
• Ensure is accurate and valid by creating and updating records
• Data collection
• Search relevance
• Transcription
• Image & video annotation
• Maintaining safe and organized workspace

BSBA - Marketing Management - Lyceum of the Philippines University - Cavite (2014 - 2019)

High School - Rochepol Jane Academy (2010 - 2014)