Janeth Garcia

Accurately document patient encounters in real time during optometric examinations Record patient histories, chief complaints, symptoms, assessment findings, diagnoses, and treatment plans Maintain patient confidentiality and ensure compliance with HIPAA and other applicable regulations

Medical Scribe/Optometrist at Teems (2025-11 – 2026-06)

• Accurately document patient encounters in real time during optometric examinations
• Record patient histories, chief complaints, symptoms, assessment findings, diagnoses, and treatment plans
• Maintain patient confidentiality and ensure compliance with HIPAA and other applicable regulations
• Work closely with optometrists to document examination procedures, diagnostic testing, and clinical findings
• Accurately record test results, provider recommendations, and prescribed treatments
• Ensure all relevant clinical information is complete and up to date in the patient's medical record
• Assist in communicating the optometrist's instructions and recommendations to patients
• Provide clarification regarding diagnoses, treatment plans, prescribed eyewear, contact lenses, and follow-up care as directed by the provider
• Address patient questions within the scope of the role and refer clinical concerns to the optometrist when appropriate
• Enter and update patient information in Electronic Health Record (EHR) systems
• Verify the accuracy, completeness, and timeliness of clinical documentation and patient demographics
• Maintain organized and accurate electronic medical records
• Support appointment scheduling and patient flow management
• Coordinate follow-up visits, referrals, diagnostic testing, and additional services as directed by the provider
• Collaborate with administrative staff to ensure efficient clinic operations
• Maintain effective communication with optometrists, administrative personnel, and other healthcare team members
• Collaborate with staff to facilitate efficient workflow and high-quality patient care
• Assist in resolving documentation and scheduling issues as needed
• Maintain and organize patient records, in accordance with clinic policies
• Assist with chart reviews, audits, and quality assurance activities
• Ensure proper documentation standards and regulatory compliance are consistently maintained

Health Clinical Service Analyst at Accenture, Inc. Philippines (2023-03 – 2024-03)

Working as a quality documentation specialist or medical scribe.

• Record patient history, physical exam findings, clinical assessments, treatment plans, and follow-up instructions as dictated by the healthcare provider
• Maintain accurate and detailed electronic health records (EHR)
• Assist healthcare providers by documenting patient visits or telehealth appointments
• Ensure proper documentation of any procedures performed and medical codes used
• Manage and update patient records in compliance with confidentiality regulations (e.g., HIPAA)
• Check on lab orders, imaging results, and specialist referrals as instructed by the provider
• Check every details to ensure accurate documentation

Clinic Assistant at Cabiao Eye Clinic (2020-11 – 2022-10)

• Assist in clinic procedures, optometry and do the refraction whenever necessary
• Responsible for management of sales and stocks inventory

Administrative Officer/Marketing Head/NEOS Coordinator at Nueva Ecija Eye & Laser Center (2014-01 – 2020-06)

Responsible for the day-to-day operations (financial, accounting, administrative and personnel) of Eye Center Services in order to meet legislative requirements and support clinic operations.

• Provides direct supervision on HR matters which includes recruitment, selection and training performance evaluation and carry out special HR related management assignments, identify problem areas, determine solutions and implement changes
• Administers employee's files and records and employment agreement so as to ensure accurate payment of benefits and allowances
• Supervises completion of the payroll and reviews payroll reports
• Interpret and applies rules and regulation of the company
• Manages the filing, storage and security of documents
• Prepares reports and data for the department
• Designs and/or reviews systems and procedures to accommodate new or additional work
• Organizes event that helps in the promotion of the Eye Center
• Creates promotional videos, pamphlets, brochures, tarpaulins and leaflets
• Coordinates with other HMO and different organizations to promote awareness of the Eye Center's services
• Supervises customer services and responds to customer inquiries and complaints
• Resends rejected claims
• Re-checks completion and accuracy of PHIC requirements: Identifying patient eligibility, Obtaining information regarding deductibles and authorization requirements
• Monitors receivables/collectibles from HMO (OR+OPD)
• Obtains OR statistics/census private and Nueva Ecija Ophthalmic Society (NEOS)
• Receives all the supplies/purchase requisition
• Checks different suppliers for their price quotation which will be of advantage to Eye Center
• Makes sure that all the suppliers can provide the supplies needed by the center
• Receives deliveries and records entries in the system
• Issues, codes and authorizes purchase orders
• Maintain a calendar of outreach activities, including community events, appearances and other communication opportunities
• Prepare monthly budget for community outreach activities
• Nurture new and old relationships with collaborative partners
• Schedule regular outreach exhibitions in the community and educate employees on community responsibility
• Prepare accurate records and reports on the goals of the fundraising plan
• Oversee a professional volunteer management system
• Assist in the organization of special events, including volunteer appreciation events and other fundraising initiatives

SRN/SPC at Armed Forces Hospital (2009-01 – 2014-01)

• Act as a charge nurse in Ophthalmology clinics
• Checking the doctors and nurses schedule for the week including the optometrist, technician, interpreters and clerk working in the department
• Maintaining the environment clean and safe
• Checking the equipments and machines for maintenance purpose
• Checking the number of patients booked and the total number of patients seen for each day
• Assisting the doctors during clinic hours
• Act as a mentor for the less experience staff in the unit

Staff Nurse/Ophthalmology at SAAD Specialist Hospital (2006-08 – 2008-08)

• Assesses the patient and observes responses to interventions
• Administers and document medications as per policy
• Provides nursing care, patient support and patient/family teaching according to accepted nursing standard
• Prepares and explains procedures to patients; assembles required equipments, supplies and instruments
• Assists physicians in doing variety of procedures
• Recognizes emergency situations and responds quickly to noticeable changes in patient's conditions
• Acts as part of nursing team by fulfilling own duties, seeking assistance when needed, communicating effectively with physicians and allied health professionals
• Utilizes equipment, supplies and medications in a cost effective, responsible manner and reports malfunction, loss or misused to immediate supervisor
• Assist in the orientation of new staff by being helpful to colleague and if assigned assuming the preceptor role
• Responsible for ongoing professional development through identifying learning needs, seeking educational opportunities and attending workshops

Senior Staff Nurse at Nueva Ecija Eye & Laser Center (1993-06 – 2006-08)

• Responsible for patient assessment and assessing visual impairments
• Document findings and promptly reports any abnormalities or changes to the physicians
• Helping patients/family to comply with their treatments, carries out doctors' order
• Performing certain test and procedures; and using ophthalmic instruments that provides diagnostic information
• Administering medications and diagnostic drugs as required
• Alerting physicians in a timely manner of changes in patient status and timely documentation of actions taken
• Prepares the patient pre-operatively and post-operatively
• Assist the surgeon during the surgery
• Responsible for orientation and training of new staffs

Bachelor of Science in Nursing in Nursing – Good Samaritan Colleges (1989 – 1993)