Janice Javier
Recruitment specialist looking for part time work
Hire this person
Send a job offer directly to this candidate
About
Results-driven BPO professional with over 21 years of experience, including 13 years in technical support and 8 years in end-to-end recruitment. Proven expertise in full-cycle hiring, talent sourcing, and onboarding, combined with a strong foundation in customer service and technical support. Adept at managing high-volume recruitment, engaging passive candidates, and consistently delivering on key hiring metrics in fast-paced environments.
Experience
Senior Sourcing Specialist at 24/7 Customer Philippines (2025-07 – Present)
- Lead sourcing strategies across job platforms
- Manage job posting optimization
- Build and maintain talent pipelines
- Track sourcing performance and hiring targets
Sourcing Specialist at 24/7 Customer Philippines (2024-10 – 2025-07)
- Developed and managed job postings
- Proactively sourced and screened candidates
- Maintained candidate pipeline
- Increased job board hiring from 0% to 5%
- Ensured job ad accuracy
Recruitment Specialist at 24/7 Customer Philippines (2022-09 – 2024-10)
- Conducted competency-based interviews
- Administered assessments
- Led job offer discussions
- Managed onboarding process
- Coordinated with stakeholders
Sourcing Specialist at 24/7 Customer Philippines (2018-11 – 2022-09)
- Conducted screening
- Generated leads
- Coordinated recruitment events
- Supported high-volume hiring
Technical Support Representative at 24/7 Customer Philippines (2008-06 – 2018-11)
- Provided technical support
- Handled escalations
- Mentored new hires
- Met performance metrics
Technical Support Representative at Teletech Customer Care Management Philippines (2005-07 – 2008-06)
- Delivered technical support
- Supported top 1% customers
- Resolved technical issues
- Achieved performance targets
Education
Bachelor of Science in Computer Science – STI College – Taft Avenue (2001 – 2007)
