Jasmin Joy Mendoza

Accounts Processor with experience in administration, accounting, and finance support. Skilled in Accounts Payable/Receivable, SOA reconciliation, bookkeeping, invoice processing, and NDIS funding validation. Experienced in handling confidential client data through Salesforce CRM while maintaining accuracy, compliance, and excellent customer service. Detail-oriented, organised, and committed to efficient financial and administrative operations.

Accounts Processor at MVP Asia Pacific (Instacare) (2023-01 – 2026-07)

• Executed Accounts Payable operations, including invoice coding, reconciliation, and payment processing, while maintaining a high standard of accuracy and compliance.
• Performed SOA (Statement of Account) reconciliation to ensure accuracy of invoices, payments, and outstanding balances.
• Assisted with bookkeeping-related tasks including invoice validation, payment tracking, and account adjustments.
• Maintained confidential client records in Salesforce, ensuring accurate data entry, record management, and compliance with NDIS requirements.
• Utilised the NDIS Price List and funding guidelines to accurately classify invoices, reconcile claims, and ensure compliance with NDIS requirements.
• Facilitated professional email correspondence with customers to resolve account, invoice, and payment-related enquiries efficiently.

Billing and Collections Officer at Meritar Supply Chain (Philippines) Co. Ltd. Corp. (2022-04 – 2023-01)

• Handling the key accounts of the company
• Responsible for maintaining a near 100% collection rate
• Managed accounting and bookkeeping tasks by following policies and procedures of the organization
• Prepared bank deposits and developed automated spreadsheet on a daily basis
• Responsible for organizing and maintaining up to date financial records
• Oversaw accounts receivable write-offs, client trust accounts and payment reversals
• Provide financial and management reports daily to the general manager

Billing and Collections Specialist at Soliman E.C. Septic Tank Disposal (2019-08 – 2022-04)

• Supports the Finance and Accounting Manager through a variety of tasks with accuracy, high quality and in a timely manner
• Assist in the preparation of regularly scheduled reports
• Call or visit clients for collection follow up and reconciliation of accounts
• Process billing and invoicing
• Communicate with clients about billing discrepancies and questions
• Engage management over any AR problems may encounter
• Initiate collections on past-due accounts
• Daily posting of all collections and related credit memos
• Monitor and follow-up collection of receivables before due date
• Reconciliation and account for all outstanding balances
• Filing of all documents issued per customer for accounts handled
• Report submission for: - Weekly updated Receivable Aging Report, - Monthly Accounts Receivable Aging and Collection Projection report
• Updating receivables by summarizing unpaid invoices
• Maintains records by filling invoices, delivery receipt and other supporting documents
• Posts customer payments by recording check details to project monitoring report
• Confirms and resolves valid or authorized deductions by entering adjusting entries
• Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department
• Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account and verifying totals
• Preparing for Statement of Accounts and Demand Letter for clients with outstanding overdue accounts
• Attend to Sales meetings as needed
• Maintains filing system of financial documents
• Performs duties like photocopying, scanning and sending documents through email
• Performs other ad hoc duties that may be assigned

Branch Accountant at South Pacific Inc. (2018-06 – 2019-07)

• Ensures proper keeping and maintenance of records and reporting of sales and LPG product withdrawals
• Ensures proper weigh-in and out of all trucks related to LPG sales or product transfers
• Conducts regular cash count and accountability of revolving funds

Senior Financial Advisor at ALLIANZ PNB LIFE INSURANCE, INC. (2016-07 – 2018-06)

• Provides financial advice or guidance to clients for compensation, can provide many different services, such as investment management, income tax preparation and estate planning

Bachelor of Science in Office Administration, Major in Customer and Public Relations – STI College San Fernando (2012 – 2016)