Jasmine Villegas

Impact-focused and results-driven program manager with over 15 years of experience leading education, social innovation, and capacity-building initiatives across the nonprofit, government, and private sectors. Demonstrates strong expertise in program design, monitoring and evaluation, data-driven management, and systems improvement, with a proven track record of scaling multi-site programs that deliver measurable social outcomes. Highly skilled in stakeholder engagement and inclusive leadership, effectively bridging strategy and execution to strengthen teams, optimize resources, and empower communities.

Program Manager at Real LIFE Foundation (2021-02 – 2026-03)

Led the national implementation of a scholarship and coaching program supporting 1,500+ students from low-income households across 111 locations, strengthening access to higher education and holistic youth development.

• Leadership & Personnel Development: Guided and supported a team of 9 full-time staff and 400+ volunteers to achieve organizational goals through vision-casting and clear communication.
• Program Implementation: Led and implemented strategic plans that strengthen program scalability and efficiency, resulting in consistent program implementation nationwide.
• Operational Optimization: Led policy and process reviews to streamline administrative workflows, reducing operational delays and improving program efficiency.
• Monitoring & Evaluation: Implemented data tracking and reporting systems to enable evidence-based analysis, evaluation, and planning.
• Financial Management: Prepared the scholarship team's annual budget plan and monitored expenses, ensuring financial compliance and transparency.
• Capacity Building: Co-developed e-learning modules for 1,500+ scholars, improving training reach. Co-authored coaching materials and introduced standardized plug-and-play kits that reduced operational inconsistencies among 400+ volunteers.
• Change Management: Drove organizational initiatives, including the rollout of the updated organizational profile and code of conduct for scholars, fostering a culture of integrity and accountability.
• Stakeholder Engagement: Conceptualized the organization's first national scholar contest, boosting program visibility and increasing engagement among the scholars.

Account Officer at Every Nation Philippines (2020-02 – 2020-07)

Supported donor engagement and process optimization for the organization's Partner Relations Office.

• Streamlined process documentation for online giving and events, ensuring continuity of fundraising operations during the pandemic.
• Provided technical and administrative support for online donor events, strengthening partner retention and engagement.

Consultant at Independent Consulting Engagements (2014-10 – 2019-11)

Designed and implemented social innovation and leadership programs for development partners including UNICEF, WHO, The Asia Foundation, and DSWD.

• UNICEF: Designed and implemented a youth leadership and innovation program reaching 100+ university students and Sangguniang Kabataan officials in Kalamansig, Sultan Kudarat.
• The Asia Foundation: Designed and conducted leadership workshops for Philippine Marine Corps officers in conflict-affected areas, enhancing multi-stakeholder management skills and decision-making capacity.
• World Health Organization (WHO): Developed the training design and publication draft for a foresight planning module for urban resilience.
• Department of Social Welfare & Development (DWSD): Co-led workshops on operations review, manual writing, and financial planning for the Disaster Response Management Group's directors, supervisors, and administrative staff.
• Seaoil Foundation: Co-developed and co-facilitated a leadership and governance workshop for 50+ Barangay Anti-Drug Abuse Council members in selected barangays in Caloocan and Quezon City.

Sales and Services Officer at JVS Worldwide (The Body Shop Philippines) (2012-07 – 2014-06)

Sales and customer service leadership role managing training and operational improvements across the organization.

• Revamped the customer service training, achieving a 40% increase in Average Transaction Value (ATV) within six months among the participants.
• Led simultaneous projects that cover 50 branches nationwide: Mystery Shopping Program, Online Training Library, and an internal newsletter.
• Conducted training for 250+ store staff and managers, improving individual sales performance and leadership skills.

HR Training Supervisor at Supervalue Inc. (SM Supermarket & Savemore) (2008-08 – 2012-03)

Designed and delivered training programs for customer service and leadership development across 169 store operations.

• Designed a 12-module training program for customer service team members as part of the organization's change management initiative, benefiting 169 store operations nationwide.
• Delivered core training programs in leadership, quality management, and customer engagement to 2,000+ employees, improving staff readiness and customer satisfaction.

Master of Management in Educational Management – University of the Philippines Manila (2014 – 2017)

Bachelor of Arts in Organizational Communication – University of the Philippines Manila (2003 – 2008)