Jay-Ar Custodio

Accounts Payable and Finance Operations professional with 7+ years of experience supporting invoice processing, payment preparation, and stakeholder coordination across BPO, telecom, and NDIS plan management environments. Skilled in high-volume invoice validation, resolving holds/escalations, and ensuring accurate, compliant documentation.

NDIS Invoice Entry Clerk (Remote Independent Contractor) at Plan Management (2024-06 – 2024-12)

• Validated and processed NDIS invoices across multiple service categories (therapy, support work, consumables, assistive technology, behaviour support, home modifications).
• Reviewed invoice accuracy and completeness; ensured required details and supporting documentation prior to processing.
• Managed on-hold invoices by coordinating with Plan Managers and liaising with Providers to resolve missing/incorrect information.
• Prioritized urgent invoice requests and provided timely status updates to stakeholders.

Accounts Payable Associate at DITO Telecommunity (2021-05 – 2024-06)

• Validated and processed high-volume electricity invoices using MSS and Ariba; ensured accurate coding and completeness prior to posting.
• Prepared and ran payment proposals for endorsement to Treasury to support timely vendor payments.
• Resolved invoice and payment inquiries via email, managing escalations professionally within agreed timelines.

Transaction Processing Analyst (Finance & Accounting) at Accenture (2015-12 – 2019-09)

• Processed and validated external vendor invoices in SAP and Ariba, ensuring accuracy and compliance with internal controls.
• Facilitated invoice approvals through established workflows and documentation standards.
• Produced daily reports to monitor pending validations and support operational prioritization.
• Responded to stakeholder inquiries and escalations, ensuring clear communication and timely resolution.

BS in Business Administration, Major in Accounting – Jose Rizal University (2010 – 2014)