Jay Diaz

Experienced in Agile/Scrum delivery for ERP and AI-enabled platforms — facilitating sprints as Scrum Master, turning business needs into clear requirements, user stories, and prioritized backlogs, and preparing client-facing documentation. Supports product and engineering decisions with competitor research and process reviews, bridging business and development teams.

Product Analyst (Internship) at White Cloak Technologies, Inc. (2026-07 – Present)

Engineering

• Analyze and refine product requirements for an enterprise ERP platform, documenting functional and non-functional requirements, user journeys, and business workflows.
• Conduct competitor and feature-gap research and translate findings into prioritized product opportunities and prototypes, presented regularly to engineering leadership.
• Prepare client deliverables and technical documentation for an enterprise implementation project, aligned with the client's documentation and review standards.
• Build and refine product backlogs, turning early concepts into implementation-ready user stories with clear acceptance criteria and priorities.
• Serve as Scrum Master for the development team — facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives, tracking sprint progress, and helping remove blockers.
• Review development processes and CI/CD workflows to identify gaps and recommend improvements to the engineering team.

Business System Consultant (Internship) at Microtech Industrial Solutions Inc. (2026-03 – 2026-06)

• Gathered and documented requirements for an automated payroll system, aligning them with client operations and defining key business rules and edge cases.
• Supported the design, build, and validation of the system, including third-party integrations and an AI-assisted booking workflow.

B.S. in Computer Engineering – Technological University of the Philippines – Visayas (2026)