Senior SAP ABAP Developer - ERP Integrated Solutions Inc. - Mandaluyong City, Philippines
(2026-01)
- Mentored Junior SAP ABAP Developers and helped them with the resolutions of their tickets.
- Involved in determining root cause analysis of bugs and feasibility of new product functionalities.
- Created Techno-functional documentation of Bugs and Functionalities.
- Determined Performance Bottlenecks and implemented Optimization code fix to improve runtime.
Mid SAP ABAP Developer - ERP Integrated Solutions Inc. - Mandaluyong City, Philippines
(2024-01 - 2026-01)
- Acted as support to the entire Research and Development Team of the company.
- Investigated concerns from various clients using the company SAP product and providing a sound and long-lasting resolution.
- Determined whether ticket issue is a bug or a new product functionality that is being requested.
- Determined feasibility of new developments and suggesting possible resolutions.
- Implemented Performance Optimizations to improve runtime of SAP Product.
- Created Detailed documentation of Bugs and new functionality requests with complete replication steps and business justification.
Associate Software Engineer - Accenture Inc. - Cebu City, Cebu
(2021-11 - 2024-01)
- Implemented Enhancements in the SAP ERP system using BADI Implementations, User Exit modifications, and Implicit Enhancement Implementations.
- Determine root cause of incidents by debugging both custom and standard SAP programs.
- Estimating work effort needed to implement minor enhancements requested by the business.
- Created and updated RICEFW Technical Documentation to document and track minor enhancements and bug fixes.
Customer Service Representative Trainee - iQor Philippines - Bacolod City, Negros Occidental
(2019-04 - 2019-05)
- Provided primary remote support to customers regarding their concerns in a fast-paced environment.
- Assisted customers with making orders and followed up if the arrangements are delivered on the desired date and location.
- Created Documentation for each concern and inquiry helping future representatives understand customer concern.
Machine Operator Trainee - EMD Technologies Philippines Inc. (NEXEM) - Real, Calamba, Laguna
(2018-01 - 2018-05)
- Operated horizontal die casting machines to produce relay cases made of resin material.
- Recorded machine operation and downtimes and submitted written and oral reports to immediate supervisors.
Internship Trainee - Jegabytes Computer Center - Bacolod City, Negros Occidental
(2016-03 - 2016-05)
- Assist in troubleshooting and repairing of problematic computers and laptops.
- Formatted computers then installing Windows OS and basic applications.
