Jaycy Joy Pacana

A hardworking and adaptable Bachelor of Science in Hospitality Management graduate with experience in restaurant operations and aesthetic services in a dermatology clinic. Worked as an all-around restaurant staff and later as an Assistant Manager in a restaurant, with knowledge of daily restaurant workflows, customer service, cashiering, food handling, team coordination, and operations management. Also experienced in providing aesthetic services in a professional clinic environment.

An easy learner with strong communication and multitasking skills, dedicated to delivering quality service and continuous professional growth.

Aesthetician/Front Desk - Flawless Face and Body Clinic

(2023-09 - 2025-12)

• Performed facial and aesthetic treatments based on proper training and clinic protocols.
• Assisted doctors during consultations and supported in aesthetic procedures when needed.
• Handled front desk responsibilities including client scheduling, inquiries, and appointment coordination.
• Managed client records, payments, and daily clinic transactions.
• Ensured proper sanitation and maintenance of treatment and reception areas.

Assistant Manager - Locales Spanish Restaurant

(2022-08 - 2023-06)

• Managed daily restaurant operations and ensured smooth workflow during shifts.
• Assisted in supervising staff and maintaining quality customer service standards.
• Handled cashiering duties, including processing payments and balancing transactions.
• Worked as a bartender when needed, preparing and serving beverages efficiently.
• Assisted in resolving customer concerns and maintaining a positive dining experience.
• Helped maintain cleanliness, organization, and overall restaurant operations in a fast-paced environment.

Head Crew - 1 Bots Resto Bar

(2021-08 - 2022-02)

• Performed all-around tasks including customer service, cashiering, food preparation, cleaning, and inventory support.
• Assisted in supervising staff and ensuring quality service standards were maintained.
• Handled customer concerns professionally and worked efficiently in a fast-paced environment.
• Maintained cleanliness, organization, and proper food safety practices at all times.

BS - Hospitality Management - Mindanao State University at Naawan (2018 - 2022)