Junior High School Textbook Author - Avinya Publishing Inc.
(2025-09 - 2025-12)
- Authored and developed curriculum-aligned educational content and instructional materials.
- Conducted research and collaborated with editors and subject matter experts to ensure content accuracy and quality.
- Revised manuscripts based on feedback and publishing standards.
Sales Manager - Jacob Trading and Merchandising
(2021-07 - 2025-06)
- Led sales initiatives and monitored team performance in achieving a ₱400,000 monthly sales quota while meeting operational objectives.
- Developed sales strategies, coordinated business activities, and maintained strong relationships with clients, suppliers, and stakeholders.
- Analyzed sales performance data to identify growth opportunities, improve processes, and optimize sales operations.
Paralegal - Sonny Visor Montehermoso Legal Team
(2023-06 - 2024-01)
- Conducted legal research, drafted documents, and managed case records regarding elections and polls.
- Coordinated with clients and external agencies to ensure timely completion of case requirements.
- Maintained accuracy and compliance in document preparation and records management.
Technical Support Representative - Alorica Teleservices Inc.
(2020-06 - 2020-12)
- Provided technical assistance and resolved customer concerns through multiple support channels.
- Documented at least 40-80 cases and collaborated with internal teams to ensure efficient issue resolution.
- Maintained high standards of customer service and communication.
Customer Service Representative – Sales Associate - Concentrix Philippines
(2018-01 - 2020-12)
- Delivered customer support and sales assistance in a fast-paced environment with at least 30-60 quota.
- Resolved customer concerns and achieved performance and service targets.
- Built strong communication, problem-solving, and stakeholder management skills.
Senior High School Faculty – Humanities and Film Department - Operation Brotherhood Montessori Center
(2022-01 - 2024-12)
- Designed lesson plans, assessments, and learning materials aligned with curriculum requirements.
- Facilitated instruction and evaluated student performance using outcome-based assessment methods.
- Mentored students in research, communication, and creative projects.
