Jazmine Lovino

Audited settled cases, prepares settlement breakdowns, and ensures accurate accounting of liens, costs, and disbursements in closing statements. Negotiated reductions on medical, health subrogation, and statutory liens (Medicare, Medi-Cal, ERISA) to maximize client recovery. Prepared and sent lien proposals to providers while performing consistent follow-ups to ensure timely and accurate case closures.

Lien Negotiator - iFIVE Global Inc.

(2025-08)

• Audited settled cases, prepares settlement breakdowns, and ensures accurate accounting of liens, costs, and disbursements in closing statements.
• Negotiated reductions on medical, health subrogation, and statutory liens (Medicare, Medi-Cal, ERISA) to maximize client recovery.
• Prepared and sent lien proposals to providers while performing consistent follow-ups to ensure timely and accurate case closures.
• Coordinated with attorneys, providers, and insurance carriers to verify balances, reconcile payments, and release settlements efficiently.

Associate Collections Representative - Optum Global Solutions Inc.

(2022-11 - 2025-07)

• Handled comprehensive account receivable collections and revenue cycle activities for healthcare payer unpaid claims, overseeing 100+ claims weekly that included insurance verification, denial management, authorizations, and appeals, resulting in a 20% increase in timely reimbursement.
• Recovered $200k+ in outstanding balances per month executing targeted follow-ups and resolving denials, effectively reducing aging accounts by 35% and improving provider cash flow.
• Enhanced billing accuracy by 25% through identifying documentation gaps, streamlining claims workflows, and contributing to process improvements that reduced manual errors and delayed filings.

Public Relations Intern - Castro Communications

(2019-01 - 2019-05)

• Effectively tapped media personalities for promotional brand events and utilized promotional materials in support of meeting specific strategic brand objectives and initiatives.
• Created and collaborated conceptual ideas for media kits with PR colleagues on the development and implementation of new PR seeding strategies.
• Assembled, updated, and maintained targeted media list and PR database.
• Provided administrative support and assisted projects by applying strong research and analytical skills and studies.

Bachelor of Arts - Communication - Southville International School and Colleges (2015-06 - 2019-05)