Jb Grace Berina

Receive all incoming issues and request from stores and decide which department needs to handle them. Ensuring the request goes to right person to avoid wasting time. Act as the essential middleman that ensures store issues into actionable outcome, while store managers updated on the progress. Follow the request from the moment the store sends it until the department confirmed it is finished and received.

Command Center Assistant - Fruitas Holding Inc.

(2024-08)

• Receive all incoming issues and request from stores and decide which department needs to handle them. Ensuring the request goes to right person to avoid wasting time.
• Act as the essential middleman that ensures store issues into actionable outcome, while store managers updated on the progress.
• Follow the request from the moment the store sends it until the department confirmed it is finished and received.
• Ensure every store has the same information about new promos, return policies, or price changes.
• Making sure every store is running smoothly so that every customer gets fast, accurate, and helpful service.

On-the-job Trainee (Finance Department) - National Commission for Indigenous People-V

(2023-06 - 2023-08)

• Sorting and filling disbursement vouchers, receipt, invoices and cheques.
• Encoding expenses and financial transactions into computer system for liquidation.
• Assisting with company meetings and other transaction outside the premises.

Service Crew/Cashier - Mang Inasal – Iriga

(2022-12 - 2023-03)

• Provide fast and accurate service by taking orders efficiently at the counter and ensuring every customer receives the correct meal and change.
• Constant floor rounds to provide rice and soup refills while quickly clearing tables to keep the area clean for new guests.
• Maintaining strict food hygiene and presentation standards to ensure that every serving of chicken oil, rice, and grilled meat is fresh, safe, and plated according to the store's quality guidelines.

Bachelor of Arts - Political Science - University of Saint Anthony (2020 - 2024)