Jean B

Results-driven Operations and Sales Professional with experience in multi-site operations management, retail fuel operations, team leadership, customer service, sales growth, and business development. Proven ability to improve operational efficiency, manage budgets, oversee inventory, lead cross-functional teams, and implement strategies that increase revenue and reduce costs. Additional experience in virtual assistance, social media management, lead generation, e-commerce, and importation sourcing.

Area Manager at Smart Fuels / Bahama Realty and Development Corporation (2023-07 – Present)

• Manage daily operations of multiple fuel stations to ensure smooth and efficient business operations.
• Oversee fuel pricing, inventory management, and stock monitoring across all assigned locations.
• Ensure compliance with company policies and safety, health, and environmental regulations.
• Conduct regular operational inspections and audits to maintain service quality and brand standards.
• Develop and implement strategies to achieve sales and profitability targets.
• Review financial reports, monitor expenses, and identify opportunities for cost reduction.
• Collaborate with station supervisors to execute promotions and improve product offerings.
• Recruit, train, mentor, and evaluate station supervisors and operational staff.
• Resolve customer concerns and maintain high levels of customer satisfaction.
• Monitor market trends and competitor activities to identify business opportunities.
• Support station improvements, upgrades, and expansion projects.

Virtual Executive Assistant / Social Media Manager at Eli Solutions Inc. (2023-04 – 2023-07)

• Managed executive calendars, schedules, meetings, and administrative tasks.
• Conducted research and organized business information and documentation.
• Created reports, presentations, and business correspondence.
• Managed social media accounts and monitored engagement performance.
• Collected and organized data for reporting and statistical analysis.
• Assisted in training and supervising administrative staff.
• Created and edited digital content to support brand growth and online visibility.

Importation Assistant / Alibaba Purchasing & Sourcing Specialist at Freelance

• Negotiated pricing and contracts with suppliers and manufacturers through Alibaba.
• Managed supplier communications through WeChat and WhatsApp.
• Ensured compliance with purchase order specifications, timelines, and quality standards.
• Conducted supplier sourcing and quotation comparisons to obtain competitive pricing.
• Verified supplier credentials including Trade Assurance, Gold Supplier, and Verified Supplier status.
• Coordinated shipping schedules and monitored logistics operations.

Lead Generation Specialist at SEO PH (2021-01 – 2021-12)

• Conducted market and customer research to identify potential clients.
• Built and maintained lead generation databases.
• Tracked and updated prospect information and lead pipelines.
• Prepared reports and provided accurate information to management teams.
• Supported sales initiatives through data collection and research activities.

Bachelor of Science in Entrepreneurship – Polytechnic University of the Philippines (2015)