Jecelle Hemperoso

Contact companies to introduce and promote logistics and shipping services. Build and maintain strong relationships with business clients. Prepare and manage shipment documentation including invoices, bills of lading, and shipping forms.

Marketing Specialist - Wajdi For Custom Clearance & Transportation Company

(2025-01)

• Contact companies to introduce and promote logistics and shipping services.
• Build and maintain strong relationships with business clients.
• Prepare and manage shipment documentation including invoices, bills of lading, and shipping forms.
• Coordinate with warehouse, operations, and transport teams to ensure timely shipment processing.
• Communicate with client companies to confirm shipment details and resolve issues.
• Monitor shipment progress and provide updates to customers.
• Ernsure accuracy of records and compliance with company procedures.

Customer Service Representative - Foundever Philippines Corporation

(2021-01 - 2025-01)

• Resolve customers' billing concerns by calculating their energy consumption
• Processes customers' refund
• Resolves customers' complaints as a Tier 2 agent
• Sending emails to customers about their smart meter
• Inbound and Outbound sales, offering smartmeter to customers

BSED - Science - State University of Northern Negros (2019-01 - 2021-01)

Senior High School - Sagay National High School (2017-01 - 2019-01)

Junior High School - Faraon Institute (2013-01 - 2017-01)