Jee Jean Doble

Virtual Assistant with 14 years of operations experience (payroll, scheduling, confidential records, client coordination), specialized Real Estate Virtual Assistant (REVA) training in social media marketing and brand design, and applied project experience in research, outreach systems, and marketing support.

Background includes hospitality reservations and guest service, most recently handling live guest bookings for Hyatt Hotels, and a 2-week client-facing VA internship delivering 9 outreach and marketing deliverables across 160+ schools in 6 states. Known for working independently, meeting deadlines without oversight, and handling sensitive information with discretion.

Virtual Assistant Intern at Sankofa Learning Place LLC (2026-06 – Present)

Via VCP/Virtualasting Program

• Researched and built outreach systems for 160+ K-12 schools across 6 states/markets (Georgia, Texas, Hawaii, New York, Ohio), verifying 100% of principal, superintendent, and district staff contact data
• Completed 9 client deliverables in a 2-week engagement, including school outreach trackers, an advertising research tracker, flyer distribution research, and a vendor-approved outreach letter
• Prioritized outreach targets using school performance data (state ratings, Title I status, enrollment) to align messaging with client's service offerings
• Wrote a 4-stage, persona-driven email outreach sequence for district-level cold outreach, and a 16-idea parent-facing content strategy across 5 pain-point categories
• Delivered all work on self-managed timelines with structured daily and weekly reporting to the client

Operations Customer Expert I at Teleperformance Philippines (2025-05 – 2025-07)

• Handled inbound calls from guests booking rooms at Hyatt Hotels properties, providing accurate rate, availability, and reservation information
• Applied prior resort reservations experience to deliver accurate, guest-first service in a high-volume, metrics-driven BPO environment
• Navigated Hyatt's reservation systems and booking policies to process bookings and resolve guest inquiries in real time

Resort Manager at Jelly's Haven Resort (2018 – 2024)

• Processed payroll for 30+ employees every cycle; zero errors, zero delays, covering salary computation, overtime, and statutory deductions
• Managed confidential staff records, financial documents, and client data with strict discretion; maintained audit-ready filing systems throughout 6-year tenure
• Handled all executive-level admin: inbox management, calendar coordination, client communications, and operational reporting for a 30-person operation
• Rebuilt payroll and documentation workflows from the ground up, reducing processing time by an estimated 30% and eliminating recurring errors
• Acted as primary point of contact for guests and business clients; resolved escalations, managed expectations, and protected the business's reputation

Reservation Officer at Beach Placid Resort (2009 – 2017)

• Processed 100+ reservations, payments, and guest inquiries monthly with consistent accuracy across a high-volume front-desk operation
• Maintained organized client and staff records that supported both daily operations and compliance audits — nothing was ever missing or misfiled
• Verified daily time-sheets and tracked attendance for payroll preparation, flagging discrepancies before they became payroll errors
• Handled sensitive booking and payment data for 8 years without a single confidentiality or accuracy complaint

Real Estate Virtual Assistant (REVA) Training in Real Estate Social Media Marketing and Brand Design – Evolve Virtual Solutions (2026 – 2026)

VA Internship Program in Lead Generation, AI Tools & Automation, Social Media Management, Copywriting, Facebook Ads, Bookkeeping, Graphic Design, Video Editing, Website Design – VCP Virtualasting / VAU (2026-05 – 2026-06)