Jelca Putis
Detail-oriented Virtual Assistant
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About
Detail-oriented Virtual Assistant with over 10 years of experience in administrative support, logistics coordination, customer service, and financial operations. Skilled in managing workflows, organizing data, and communicating effectively with clients and teams. Proven ability to work independently, meet deadlines, and deliver accurate, high-quality results in fast-paced environments.
Experience
Customer Service & Order Processing Specialist - CJ Philippines Inc.
(2024-01 - 2025-12)
- Managed customer orders, scheduling, and documentation with 100% accuracy
- Responded to inquiries via email and calls professionally and promptly
- Resolved customer concerns using problem-solving skills
Logistics Specialist - CJ Philippines Inc
(2018-01 - 2024-12)
- Maintained shipment, billing, and delivery records using SAP and Excel
- Processed vendor billing and ensured accurate, timely payments
- Coordinated deliveries and tracked shipment progress
Inventory Analyst - CJ Philippines Inc
(2020-01 - 2021-12)
- Reduced discrepancies by 20% through data monitoring and reporting
- Ensured accuracy of inventory and costing data
- Generated reports for operational decision-making
Operation Staff - CJ Philippines Inc
(2018-01 - 2018-12)
- Provided administrative support for daily operations
- Prepared daily, weekly, and monthly reports for management
Internal Auditor - Bukidnon Community Cooperative
(2015-01 - 2017-12)
- Conducted audits on financial records and ensured compliance
- Prepared audit reports and recommendations
Accounting Clerk - Bukidnon Community Cooperative
(2012-01 - 2015-12)
- Processed invoices and payments
- Maintained general ledger and financial records
- Ensured accuracy in financial transactions
Loan Processing Clerk - Bukidnon Community Cooperative
(2011-01 - 2012-12)
- Processed loan applications and verified documentation
- Ensured compliance with policies and accuracy of client data
- Maintained organized loan records
Education
Bachelor of Science - Business Administration (Banking & Finance) - Bukidnon State University (2011-12)
